Consultant - Johannesburg, South Africa - Atlas Finance

Thabo Mthembu

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Thabo Mthembu

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Description
Purpose of the role

  • Accountable for achieving individual budgets on sales and collections as set out and agreed to by the Branch Manager

Issue loans

Loan processing:

Process loans per company policy and SOP's:

  • Obtain required documentation from client
  • Complete affordability study
  • Maximise or upsell the loan to affordability
  • Obtain authority and Nu Card from Branch Manager
  • Allocate and issue
  • Ensure that all necessary documents are signed and explained to parties concerned
  • Ensure that loan pack is complete, scanned and filed
  • Ensure that client is supplied with copy of loan pack

Collections

Collections process:

  • Process collections per company policy and SOP:
  • Follow-up on all overdue accounts by using the overdue lists and bucket/falcon system
  • Update the Bucket/Falcon system while speak to the customer

Sales

Revived sales:

  • Contact all revived clients as per instruction by using the followup business report and bucket/falcon system
  • Diarise 'positives' for future action on the bucket/falcon system and F10 comments
  • Followup on 'positives' as per bucket/falcon system on F10 comments

Existing sales:

  • Contact all existing clients as per instruction by using loans ending within a month report and bucket/falcon system
  • Diarise 'positives' for future action, action on the bucket/falcon system and F10 comments
  • Followup on 'positives' as per bucket/falcon system and F10 comments

Branch Administration
Daily report

  • Assist with or complete Daily Control Report

Final demands:

  • Assist Branch Manager in Final Demand and Reminder process

Loan processing:

  • Ensuring that the Processing of loans are per company policy
  • Obtain required documentation from client
  • Check and/or Complete affordability study
  • Maximise or upsell the loan per affordability
  • Obtain daily password from management
  • Allocate and issue
card as per company SOP

  • Ensure that all necessary documents are signed by parties concerned
  • Ensure that loan pack is complete and filed as per company SOP
  • Ensure that client is supplied with copy of loan pack
  • Ensure that delayed payments are cleared daily and cancelled if not finalised after 7 days as per Head Office instructions

Digital cabinet:

  • Ensure documents are scanned and upload daily as per the SOP

Filing:

  • All filing must be up to date
  • Scanning of documentation must be done daily

Morning meetings:

  • To attend morning meeting, conducted by Branch manager daily

Formal Qualification(s)

  • Grade 1
  • Certificate/Diploma in Micro Lending Frontline Service (NQF 3)
  • Certificate/Diploma in Micro Lending Frontline Service (NQF 4)

Work-Related Experience

  • Micro Finance Industry 2 years

Job Type:
Permanent

Application Deadline: 2024/03/16

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