Voice Stress and Polygraph Analyst- Cape Town - Fidelity Services Group
Description
The Human Resources department seeks to employ a Voice Stress and Polygraph Analyst that will mainly operate in the Cape Town area.
The person will be reporting to the Human Resource Manager.Main purpose of the position:
To do integrity voice stress and polygraph tests as requested and instructed by management.
Key Performance Areas:
- To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
- Assessments of tests and findings.
- Ensuring timeous availability of results to the relevant managers.
- Daily liaison with Operations Management, Senior Management, Directors as necessary.
- To maintain a high level on integrity and honesty in the findings of tests conducted.
- Confidentiality of information and test results.
- Weekly, monthly feedback on productivity, number of tests done etc.
- Ensuring constant availability in case of emergencies.
- To ensure that all tests are done as per accepted practice
- To treat all staff to be tested in a humane manner and respectfully.
- Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
- Give feedback timeously on all tests done.
- Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.
Minimum Requirements:
- Grade 12 or equivalent
- Computer literacy & Microsoft office & voice stress software.
- 2 to 3 years voice stress and poly graph experience
- Own reliable transport.
- Must be trained in both Voice stress and Polygraph-AVSAPRO
Core competencies required:
- Team work
- Communications skills
- Customer focus
- Selfdevelopment
- Integrity
- Trustworthy
Skills:
- Computer literacy
- Admin skills
- Leadership skills
- Conflict handling skills
- Good interpersonal skills
- Work at a pace when required
Knowledge:
- Vast knowledge of voice stress & polygraph testing
- Preferable knowledge of security industry
Behavioural attributes:
- Pro active
- Reliable
- Honesty
- Trustworthy
- Can work independently
- Attention to detail
- Ability to work under pressure
- Tenacity
- Willingness to travel
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