Customer Care Administrator - Centurion, South Africa - Edustaff

Edustaff
Edustaff
Verified Company
Centurion, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
If you are a motivated individual with a passion for people and have superb administration skills


Responsibilities:


  • Matching of Students with suitable Tutors
  • Use and management of the CRM system
  • Administration of tutor and student sign ups
  • Key liaison between clients and matched tutors for queries, concerns, feedback etc
  • Check and monitor the frequency of tutoring sessions
  • Approve tutor session reports
  • Compile client research and feedback reports

Requirements:


  • A minimum of a South African Senior Certificate
  • Previous experience as a Recruitment Agent or similar role is an advantage
  • Strong communication and interpersonal skills
  • Excellent organisational skills and attention to detail
  • Must have excellent Computer and Social Media skills to maintain our current automated tracking systems
  • Excellent time management skills, ability to work under pressure and meet targets

Job Type:


  • Fulltime

Salary:


  • R12, R15,000.00 per month

Location:


  • Centurion

Requirements:


  • Microsoft Office and related programs (ie. Google Suite, Sheets, Drive, Cloud Storage and retrieval)
  • Strong PR, marketing and client care abilities
  • Matric / Senior certificate bare minimum
years of administration, client service experience

  • Strong interpersonal skills
  • Ability to multitask and prioritize effectively
  • Excellent communication skills, both written and oral
  • Microsoft Office intermediate skills
  • CRM experience
  • Must stay in Centurion area and have own car

Language:


  • Afrikaans and English (required)
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