Supervisor Arbitration and Litigation - Johannesburg, South Africa - National Bargaining Council for the Road Freight a
2 days ago
Description
Purpose of the Job
The position is responsible to supervise and co-ordinate all activities within the Regional Gauteng Enforcement Arbitration and Litigation sections to ensure high levels of service provision, efficiency and effectiveness for stakeholders
KEY RESPONSIBILITIES
- Ensure that the policies, processes and standard operating procedures designed and implemented from the various Discipline Heads are followed by all staff and report any deviations and excellence.
- Supervise and monitor the staff in all their activities and address any performance related concerns and issues
- Ensure that there are adequate resources for efficient operations and that the resources are utilised responsibly by all.
- Meet efficiency targets for the various subsections(Arbitrations and Litigation targets) and report and take corrective steps on performance targets.
- Administration and checking of awards not paid within the enforcement sections as well as the efficiency monitoring in terms of timelines for these sections,
- Monitor, process all case invoices on telnet system and close those cases that have been resolved, by following the standard operating procedures.
- Receive and check the accuracy in relation to the service provided of all invoices from the commissioners or other Section service providers.
- Resolve complaints and disagreements on processes and activities of the section.
- Deal with all Nula Bona cases as well as Liquidators cases within section.
- Utilise the Deeds Office search to locate companies that racing agents have not been able to locate
- Ensure the high levels of stakeholder management.
- Administrative Referrals, Monitoring and control of all legal cases referred to Attorneys and keep record of the progress and payments.
- Human Resources management and safety of the employees within the section.
Job Requirements and Knowledge:
- Labour Relations Act
- Knowledge of how Collective Agreements work
- Knowledge of Labour Legislations
- Numeracy
- Good communicator
Attributes/Qualities:
- Self-Motivated
- Supervisory
- Assertiveness
- Customer Relations
- Conflict Handling
- Patience and good listener
Qualifications & Experience:
- Diploma in Labour Relations
- 5 years general administrative experience 2 of which must be at a Supervisory level
- Legal process knowledge essential.
REMUNERATION GRADE:
C5
It is the Council's intention to promote equity through the filling of all numeric targets as contained in the EE Plan, first preference will be given to African Males and African Females; Coloured Males and Coloured Females.
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