- Collect passengers' lost property from FlySafair stations;
- Sort lost property according to time periods of loss;
- Contact passengers where possible to liaise for collection of property;
- Communicate with passengers who have reported lost items;
- Return identified lost property to airports for passenger's collection;
- Assist with the delivery of lost property to couriers for passenger collection where required;
- Identify and track owners of lost Identification documents and passports;
- Assist with queries relating to lost property from the Call Center Team and baggage handlers;
- Document and categorise lost items;
- Maintaining record and logs of lost and found items
- Follow procedures for handling valuable or sensitive lost items;
- Coordinate with other departments or authorities as needed (e.g., security, airlines, law enforcement);
- Keep the lost and found area organized and accessible;
- Provide assistance and information to passengers regarding lost property policies and procedures.
- Grade 12;
- Proficient in the use of Microsoft Office (Word, Outlook, Excel);
- Good office administration skills;
- Must have a valid Drivers License;
- Good communication skills (written and verbal).
- Professional;
- Integrity;
- Strong organization skills;
- Attention to detail;
- Ability to work proactively and unsupervised;
- Immaculate timekeeping;
- Honest and trustworthy.
- No external email applications will be accepted.
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
- FlySafair reserves the right
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Administrator: Lost Property - Kempton Park, South Africa - SAFAIR OPERATIONS
19 hours ago
Description
RESPONSIBILITIES:* To appoint the selected candidates based on its operational requirements.
Reference number JHB000896
Preference will be given to members of under-represented designated groups.