Aa Fast Food Manager - Pretoria, South Africa - Kencorp Executive Search
Description
RESPONSIBILITIES:
- Provide excellent guest service in an efficient manner.
- Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.
- Control costs: food, labour and other expenses.
- Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.
- Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.
- Maintain appearance and uniform standards.
- Train and develop all staff members supervised.
- Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.
- Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.
- Monitor food production and the final product to ensure that food quality meets established standards.
- Commit food specifications to memory and ensure that all food handlers follow these specifications.
- Ensure the staff is following established service standards.
- Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
- Prepare store for monthly mystery shopper visit.
- Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
REQUIREMENTS:
- Matric
- 2 years Fast Food Supervisor experience
- Computer literacy
- GAAP POS experience will be an advantage
- Must be willing to work shifts
- Physically strong and able to lift heavy crates
- Only SA Citizens will be considered
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