Aa Fast Food Manager - Pretoria, South Africa - Kencorp Executive Search

Thabo Mthembu

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Thabo Mthembu

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Description

RESPONSIBILITIES:


  • Provide excellent guest service in an efficient manner.
  • Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.
  • Control costs: food, labour and other expenses.
  • Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.
  • Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.
  • Maintain appearance and uniform standards.
  • Train and develop all staff members supervised.
  • Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.
  • Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.
  • Monitor food production and the final product to ensure that food quality meets established standards.
  • Commit food specifications to memory and ensure that all food handlers follow these specifications.
  • Ensure the staff is following established service standards.
  • Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
  • Prepare store for monthly mystery shopper visit.
  • Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.

REQUIREMENTS:


  • Matric
  • 2 years Fast Food Supervisor experience
  • Computer literacy
  • GAAP POS experience will be an advantage
  • Must be willing to work shifts
  • Physically strong and able to lift heavy crates
  • Only SA Citizens will be considered

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