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  • Lead Solutions Architect - Johannesburg - Hire Resolve

    Hire Resolve
    Hire Resolve Johannesburg

    1 week ago

    Hire Resolve background
    Technology / Internet
    Description

    Solutions Architect Job Description

    The Solutions Architect is responsible for overseeing technology operations, pre-sales, and advanced implementation projects within the company. This role combines technical expertise with strategic leadership to design and implement scalable solutions, manage client relationships, and guide a team of specialists in achieving project goals.

    Responsibilities:

    • Technology Management and Reviews: Lead comprehensive technology reviews and audits to evaluate current systems, identify gaps, and recommend improvements to optimize business processes.
    • Oversee Technology Operations: Ensure that solutions are aligned with client needs and business goals.
    • Monitor System Performance: Proactively address any issues that arise and ensure the reliability of technology infrastructure.
    • Collaborate with Stakeholders: Assess technology requirements and ensure seamless integrations of new systems.

    Solutions Architecture:

    • Design and Document Solutions: Create detailed diagrams and plans to guide the implementation of complex systems.
    • Work with Clients and Teams: Ensure solutions meet technical requirements and business objectives.
    • Develop Integration Solutions: Include API development, ERD mapping, and database architecture design.

    Project Management:

    • Manage Special Projects: Deliver technology implementations and strategic oversight on time and within scope.
    • Lead Cross-Functional Teams: Execute advanced implementation projects, coordinating efforts across various departments.
    • Ensure Project Success: Follow planning, risk management, and resource allocation processes.

    Team Management and Leadership:

    • Manage Technical Specialists: Provide guidance and support on complex projects.
    • Foster Collaboration: Encourage innovation, knowledge sharing, and professional development within the team.
    • Provide Mentorship: Help junior team members build skills needed for advanced implementation and solutions architecture.

    Client and Stakeholder Management:

    • Primary Point of Contact: Align with high-level stakeholders on technology strategy and goals.
    • Regular Client Consultations: Assess needs, offer tailored solutions, and ensure implementations meet expectations.
    • Develop Relationships: Facilitate collaboration and enhance service delivery with partners, suppliers, and external agencies.

    Advanced Implementation and Support:

    • Oversee Advanced Implementations: Equip clients with fully functional and optimized solutions.
    • Provide Technical Support: Resolve issues quickly and efficiently.
    • Develop Documentation: Thoroughly document system implementations for future reference.
    • Train Teams and Clients: Effectively use systems and manage solutions post-implementation.

    Strategic Oversight:

    • Provide Strategic Guidance: Ensure seamless execution on major retainers and projects.
    • Innovate and Improve: Identify opportunities for improvement in business processes and technology systems.
    • Support the Business: Offer insight and leadership on complex technology challenges.

    Technical Skills:

    • Expertise in HubSpot and CRM Platforms: Leverage technical knowledge to drive business results.
    • Digital and Data Security: Proficient in security protocols and best practices.
    • API Development and System Integrations: Skilled in integrating systems and developing APIs.
    • Database Analysis and ERD Mapping: Proficient in analyzing databases and creating ERD maps.
    • System Architecture and Technical Documentation: Experienced in designing system architecture and creating technical documentation.

    Behavioral Competencies:

    • Managing Tasks: Prioritize tasks and manage multiple projects simultaneously.
    • Taking Action: Proactively address issues and take calculated risks.
    • Developing Strategies: Create and execute plans to achieve business objectives.
    • Providing Insight: Offer data-driven insights to inform business decisions.
    • Examining Information: Analyze complex data sets and identify trends.
    • Interacting with People: Build strong relationships with stakeholders and team members.
    • Making Decisions: Weigh options and make informed decisions that drive business results.
    • Directing People: Lead teams and direct individuals towards common goals.
    • Team-Working: Foster a collaborative environment and encourage teamwork.
    • Inviting Feedback: Solicit feedback and act on it to improve performance.
    • Meeting Timescales: Manage deadlines and deliver results within set timescales.
    • Seizing Opportunities: Identify and capitalize on new opportunities to drive growth and innovation.

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