- Create a business development roadmap with identified relevant potential customers and promote the Fives offer;
- Budgeting and forecasting thrust market order intake with a roadmap plan in support of the same;
- Create a strong business relationship with customers based on trust and professionalism with frequent visits, knowledge of customer pains and business follow-up;
- Represent the customer internally (interface between customer and FSSA & FSM/Products Company);
- Manage key customer relationships and participate in closing strategic opportunities;
- Stays current on competition and market offerings;
- Budgeting and forecasting thrust market order intake with a roadmap plan in support of the same;
- Ensure regular reporting with the direct manager;
- Update the CRM (Salesforce) app daily, and other Fives initiatives made available, as required;
- Prepare costing of full turnkey bids;
- Build technical and commercial offers;
- Carry out audits; prepare reports and follow up on offers.
- Tertiary Qualification (at least N.Dip. level) in either mechanical, electrical, or industrial engineering fields - Not negotiable.
- Technical or Project Management Qualification will be beneficial.
- Education: technical (ideally mechanical) and commercial experience: - Five (5) years' customer facing experience - preferably in heavy industrial environment - Knowledge of Fives ECL / Solios Equipment - Proven customer relations
Key Account Manager - Richards Bay, South Africa - Fives
Description
Take part in the Sustainability Industry
Every day in 25 countries, we (9,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants to the tech industry, from the IoT to aerospace.
By Joining Fives, you'll become an entrepreneur who is involved in the design and management of the project from start to finish. Come and work with a group of passionate women and men, proud to be pioneers and above all proud to make the world move forward.
Key Account Manager (Technical)
Legal Entity: Fives Services Southern Africa (PTY) Ltd Country: South Africa State: Kwa Zulu Natal Province City: Richards Bay Job Family: Sales and Marketing Job Type: Permanent position Work Location: On-site Compensation:Fives Group is a globally renowned industrial engineering company with worldwide operations in more than 30 countries. Fives Group designs and supplies machines, process equipment and production lines for the world's largest industrials including the aluminium, steel, glass, automotive, aerospace, logistics, cement, minerals, energy and sugar sectors. Within Fives, the Aluminium business line is specialised in the design and supply of process equipment and the management of complete installations in the three sectors of the Primary Aluminium industry, namely Carbon, Reduction and Casthouse. Fives provides industrial solutions and associated services that meet customers' needs and requirements in terms of performance, product quality and environmental footprint.
Primary Purpose:
Through a strategic business plan, the Key Account Manager function is responsible for generating new opportunities and closing sales of projects incl. full turnkey, new machines or services including audits under its responsibility in order to achieve its annual sales/order intake targets and EBITDA. In addition, the person shall actively pursue new customers for diversification.
Accountability:
Education and Experience: