Senior Consultant - Johannesburg, South Africa - SC Junction

SC Junction

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Warehouse Management Systems (WMS) - Senior Consultant
Supply Chain Junction, a Manhattan Associates Geo-Partner
Johannesburg Area, South Africa
General Summary

Principal Duties and Responsibilities/knowledge

Performs testing, configuration, deployment, detailed design, ongoing process improvement, training, and ongoing support in a timely manner.
Majority of the consultant's time is spent on site working directly with the customer project and support team (with the exception of Covid19)
Proactively troubleshoots and resolves issues that arise during the implementation and support cycle
Updates and maintains the project issues list, which includes prioritizing and closing off the issues
Works with customer to test and implement interfaces between MA products or external systems
Participates in project status meetings
Can write reports, queries, and extracts in a timely manner to provide the customer with accurate, relevant performance information
Provides ongoing mentoring to the customer

Project Role

Individual Independent Contributor and may review the work of others
Meets utilization expectations

Skills/Qualifications

Senior Level professional consultant
Typically requires BS/BA or higher in Engineering or Computer Science and/ or 35 years of experience in a related field
Adheres to best practice processes and procedures
Clear, proactive communication is key
Previous Consulting and Software Implementation required

Scope of Impact/Degree of Independence

Works independently on larger, moderately complex projects/assignments that have a direct impact on customer operations
Receives guidance only on unusual complex problems or issues
Errors in judgment or failure to achieve results may cause direct issues in customer operations and SCJ operations

Problem Complexity/Decision-Making Authority

Performs professional level work that typically requires processing and interpreting, more complex, less clearly defined issues
Identifies problems and possible solutions and takes appropriate action to resolve
Plans most aspects of work within specified deadlines with some need to change the priorities
Independently completes tasks at hand

Technical Knowledge

Possesses and applies broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments
Has Intermediate to Advanced knowledge of additional products or platforms including: o Microsoft SQL Server (Scripts, Stored Procedures, Functions etc) o Report Writing (eg. Crystal, IBM Cognos, SSRS) o Microsoft Excel

Client Relationship Skills