- Be polite and friendly to all customers
- Processing of all payments for customers when paying at the cash office
- Management of all excel spreadsheets and cash up for the day
- Ensure cash is always handled correctly as per SOP
- Ensure normal cheques and special clearance cheques are handled correctly
- Ensure debit cards and credit cards are handled correctly
- Do daily cash up in the afternoon with another staff member and submit to Head Office before leaving
- Make sure that outstanding COD list is clear
- Ensure invoices are put in number order every day
- Ensure that all refunds and credit notes have been authorized before processing payment
- Ensure that all rebates have been authorized before processing payment
- Handle pro-forma invoices and proof of payment for EFT
- Ensure cash office is neat, professional and safe; informing relevant persons of necessary repairs / faults
- Professional conduct & neatly dressed
- Follow all processes and procedures as indicated
- Maintain cleanliness and orderliness of cash office
- Will be required to perform any additional duties as requested by Management while still maintaining segregation of duties
- Will be required to partake in all relevant stock takes at the Branch