Systems Implementer - Stellenbosch, South Africa - Hungry Lion Fast Foods (Pty) Ltd

Hungry Lion Fast Foods (Pty) Ltd

Verified Company

Stellenbosch, South Africa

4 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

WHO WE ARE

Operating in multiple African countries, with over 260 quick-service restaurants (QSR) and plans to double that within the next 3 years, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment.

We are a young, fun, dynamic, and GROWING company full of opportunities with little to no corporate politics.

Our mandate is to enlist intelligent, creative, and hard-working people who are prepared for a challenge and want to be part of building something EXTRAORDINARY.

THE OPPORTUNITY
We have an opportunity for a
Systems Implementer to join our
Productivity team.

This role is highly diverse and would suit someone who has a keen interest in both processes and various systems/digital platforms, i.e.

management consulting. The incumbent will be required to work closely with various Head Office teams/departments.

DUTIES/ RESPONSIBILITIES

IT

Troubleshooting system clocking data and device issues with the Altron team.
Initial setup and creation of the Stores on the Kronos platform
Public Holiday/Special event creation and Calendar management.
Run accrual resets for leave.
FTP and file integration processes.
Server & Application (HikCentral) Management.

Maintain User Profile

Profile changes ie: moving managers between stores or giving assistant manager access while the manager is on leave. Linking of profiles.
New stores/ Revamps device management and setup.

Insights

Maintain sales and clocking data integrity on databases.
Investigating Pipeline and Wrapper failures on DataHub Portal.
Reporting, BI and Ad Hoc Analysis.
Investigating all scheduling, clocking, hours etc. queries and logging tickets/liaising with call centre agents where applicable.
New stores no/poor forecasts.
Anomalous hours/sales forecasts.
Variances between DataHub and WFD platform.
Assisting with Ops/HR queries with regard to analytics of workforce data.
Assisting ops with hours forecast queries.
HR queries regarding AWOL, PSL and OT.

Payroll

Alignment of people structures in store with people structure on FRT devices and onto Kronos Dimensions.
Onboarding of new employees on UKG & HIKCentral.
Termination of exemployees on UKG.
Status Changes (Branch Transfer, Promotions, Employment Terms, Schedule Pattern and Payrule Allocation).
Review employment terms and pay rule allocation on UKG for all employees.
Review and administer leave integrations between UKG and SAGE.
Manage and administer date patterns and dates for pay periods on UKG.
Manage and review pay policies on UKG.
Manage and review employment terms on UKG.

Productivity

Anomaly detection and management of sales data to enable more accurate sales forecasting.
Monitoring forecasting accuracy and reporting on issues, problem solving and correction.
Updating volume drivers for labour efficiency.
Labour efficiency analysis and feedback to the BI team to update reporting.
Workforce integrity management, alignment of operational actuals to WFM tools (employees in correct location, job title, status).

People/HR

Accurately forecast scheduling demand.
Provide accurate reporting.
Implementing integration between HL people database (Sage or Kronos) and online learning platform people database.
Maintaining alignment of people databases between HL and the online learning platform.
Implementing changed architecture of the database to enable accurate reporting of online training KPIs.
Reporting on online learning KPIs.
Identifying and reporting on gaps in learning material.

REQUIREMENTS

BComm Hons (i.e. Accounting, Financial Planning, Economics, etc). OR B Eng OR Business Administration (undergrad) OR an IT degree.
Management consulting experience.
Competent in Excel (PIVOTS and VLOOKUPS a must).
A reasonable understanding of data.
Experience with BI tools is advantageous,
Solid understanding of labour management.

COMPETENCIES