Safari Lodge Duty Manager - Hoedspruit, South Africa
Only for registered members Hoedspruit, South Africa
1 week ago
* This salary range is an estimation made by beBee
Job summary
My client is seeking an experienced, proactive, and guest-focused Duty Manager to oversee daily operations of a luxury boutique safari lodge nestled within a private game reserve in Limpopo.
Responsibilities
- Act as the senior manager on duty during assigned shifts, ensuring seamless operations across all departments
- Deliver exceptional guest experiences by promptly addressing inquiries, managing complaints, and overseeing guest relations and VIP services
- Monitor, manage, and report on key financial aspects
- Coordinate housekeeping and maintenance to maintain high-quality standards in guest rooms and public areas
- Supervise and mentor staff with effective leadership, on-the-job training, staff scheduling, performance appraisals, grievance handling, and ensuring compliance with HR policies and labour regulations
- Uphold health, safety, and security protocols
- Foster strong inter-departmental communication and coordination to enhance operations and guest satisfaction
Job description
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