System Administrator - Gauteng, South Africa - Performanta Group

Performanta Group
Performanta Group
Verified Company
Gauteng, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Role:
System Administrator

Location:
Performanta South Africa

Reporting:
Product and Solutions Executive

THIS POSITION IS ONLY OPEN TO LOCAL NATIONALS
Performanta is a global cybersecurity company that provides consultancy and managed services to help organisations achieve cyber safety.

We are committed to providing the highest levels of security, quality and service to our customers and are constantly looking at how we can use technology to achieve this.


Following the successful implementation of a new Service Desk system (Zoho Desk) and resource planning and project management tool (Kantata) we are now looking for an innovative and energetic System Adminstrator to join our team and be responsible for the administration of these systems.


Minimum Level of Education and Work Experience:

  • Grade 1
  • Information Security diploma or degree advantageous.
  • 3 to 5 years' experience in System Administration
  • Technical IT background and demonstrable experience including:
  • Ability to install and configure software and hardware
  • Setting up accounts and managing users / licences
  • Monitoring performance and maintaining systems inline with requirements
  • Troubleshooting issues and outages
  • Overseeing testing of system changes
  • Upgrading systems with new releases and models
  • Familiarity with different operating systems and platforms
Experience in the following areas would be an advantage:

  • Previous System Administration or user of Zoho Desk and/or Kantata
  • Working in an internal or external customerfacing role
  • Familiarity working with cloud environments e.g. Azure, AWS or GCP and frontend technologies
  • Interest or enthusiasm towards cyber security and the threat landscape

Key Responsibilities:


System Administration for Zoho Desk and Kantata including:

  • Setting up new users
  • Managing users, accounts and licences
  • Managing and maintaining the file servers
  • User Support
  • Development and configuration of reports and enhancements
  • Training of users
  • Overseeing the testing of upgrades and enhancements
  • Maintenance of user guides
  • Identifying and implementing process enhancements
Working closer with users and IT to ensure that the systems are meeting performance and security requirements


Key Competencies:


  • Curious, innovative and forward thinking
  • Excellent written and spoken communication skills
  • A real love of technology
  • Selfsufficient and project leadership skill
  • Resourcefulness and problemsolving aptitude

Experience:


  • Zoho Desk and/or Kantata: 3 years (required)
More jobs from Performanta Group
See all jobs of Performanta Group