- Own the responsibility for the success of the products: RaccoonRev, RaccoonUpsell & RaccoonYield
- Understand customer needs, pain points and business objectives and are responsible for defining product requirements in close coordination with all stakeholders and translating these into high-quality product requirements.
- Adoption Rate: Making actively sure that current & new customers are using your products. This includes training your team members and assuring that customers engage.
- Collaborate on pricing and yield management products, tools, reports and data. Gather product information and usage trends for research.
- Communicate upcoming features, plans and opportunities, and be an active promoter for the revenue management product component.
- Work closely with the engineering leads and the development team to ensure continuous delivery of the revenue management product.
- Oversee the continuous maintenance and prioritisation of your domain's product and sprint backlog.
- You will measure and report on the team's and product's progress and impact on the business.
- Ensure all systems are designed to ensure compliance with regulatory standards.
- Language requirements: English. Any additional European language would be an advantageous
- Qualifications/Experience: Has 5+- years extensive experience with driving Hotel Revenue (Revenue Management) and therefore has a deep knowledge about Revenue Management including price optimisation, yielding, overbooking, forward looking projections/forecasting as well as competitive analysis
- Skills/Attributes:
- Ideally has experience in building digital products
- Professional appearance, high motivation, and a strong desire to work and build an empowered team
- High sense of responsibility and a conscientious, goal-oriented, and independent way of working
- Experience in product management, product development and roll out (Preferable)
- Knowledge of Scrum and Agile Software Development Methodology (Preferable)
- Loyalty Programme (Equity)
- Role Specific:
- Commission | OTE for sales related roles
- Department incentive bonuses
- Training & Development:
- Formal training
- Annual hotel experience
- Employee Referral Campaign
- Friday Drinks & Lunches for in-house Raccoons
- Quarterly Office Massages
- Birthday Lunch
Yield and Revenue Manager - Cape Town, South Africa - RoomRaccoon
Description
We are looking to hire a Revenue Manager. Our ideal person will have a solid understanding and experience in hospitality working with Revenue systems, yield and upsell functions.
This role will be part of our product team where you will play a vital role to ensure that our product is not only bugfree but also well loved by our clients.
Tasks
Requirements
Benefits
This is what you tell people at parties:
I am working at an international super-fast-growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 110+ heads is working from at least 4 offices all over the world
"It's an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission of becoming the world's number one hotel management system." - Tijmen van Dijl (CEO & Co-Founder)
The hotel industry is at the very heart of the RoomRaccoon story.
Our Founder, Nadja Buckenberger, faced many challenges when she opened the doors of the Bliss Boutique Hotel in Breda in 2014.
She couldn't find a single affordable solution to manage all aspects of her property. That's when she decided to join forces with her partner, tech entrepreneur Tymen van Dyl to create one that could.
In 2016, Tymen began building software that would solve Nadja's three central pain points by combining a Property Management System (PMS) with a channel manager and booking engine – a technological feat
The software worked wonders for the Bliss Hotel and piqued the interest of other regional hotels.
We officially launched in January 2017, and six months later, we had over 100 hotels on board. Today, RoomRaccoon is the world's most complete HMS for independent accommodations with 10 – 100 rooms.