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Job Profile:
The Application Systems Analyst will be responsible for analysing new software requirements, identifying/sourcing software solutions as well as monitor, support, test, perform administrative functions and train end-users on existing enterprise applications.
Key Performance Areas
Executing of:
- Monitor software application availability and health on a daily basis and resolve/escalate issues as are relevant
- Provide telephonic, in-person and/or remote software application support to end-users.
- Liaise with software support suppliers as and when required.
- Develop procedures for installation of software application at end-users on the various Windows environments
- Design and build database structures for data storage.
- Run daily checks on database and other software application servers to verify and manage system health.
- Decommission software applications by updating the relevant documentation and archive data as required by System Owners.
- Perform user maintenance and other administrative tasks within software applications in the role as administrator or super user.
- Ensure that database and other backups are done and these can be restored as and when necessary.
- Ensure adherence to security protocols for critical enterprise applications.
- Manage licenses for 3rd party software applications and ensure compliance.
- Mentor other application support personnel as and when directed.
- Prepare and review user manuals for software applications.
- Provide end-user training on software applications.
- Identify user requirements for existing and new software applications.
- Identify and evaluate suitable off-the-shelf software applications.
- Design and document software design specifications in line with user requirements as well as software development standards and guidelines.
- Participate in design reviews and providing inputs on user requirements and software design.
- Develop test cases for testing of software applications.
- Test software applications to ensure compliance with user requirements and software development standards and guidelines as well as to ensure system integrity.
- Facilitate end-user acceptance testing and obtain final sign-off.
- Prepare and present change control documents at the IT Change Control Board by adhering to the requirements as per the IT change control procedures.
Key Knowledge & Skills - Firm Grasp of Structured Query Language (SQL)
- Microsoft Word and Excel (Advanced)
- MS-SQL
- Report Writing (Crystal Reports and SQL Reporting Services) (Advanced)
- Windows Security (Intermediate)
- Windows Scripting (PowerShell) (Intermediate)
- Software Testing (Intermediate)
- Generate and Maintain System Documentation (Intermediate)
COMPETENCIES (Job Specific and Behavioral) - Communication skills.
- Customer service orientation.
- Technical / professional competence Overall awareness.
- Analytical thinking and attention to detail.
- Organisational alertness.
- Excellence / quality orientation.
- Learning agility (includes learning potential).
RequirementsQualifications and Experience:
Academic
- National IT Diploma or Bachelor's degree in IT-related field.
Minimum experience required - Minimum of 5 years' experience in the application support environment.
- Minimum of 3 years' experience in database development.
Closing date: 03 MAY 2024.*ICT jobs in south africa
*Systems Analyst: Information Technology (Hay Level 16) in
Systems Analyst: Information Technology - North West,, South Africa - NECSA
Description
NECSA's job vacancy, Career and Recruitment
Job title : Systems Analyst: Information Technology (Hay Level 16) jobs in North West
Job Location : North West,
Deadline : May 19, 2024
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