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- Secondary Owner of the Client Relationship at the Account Level: Marketing Manager (MM) and Brand Manager (BM)
- Effective Handling of Most Aspects of Client Communications at MM and BM Levels
- Building, Strengthening, and Growing the Relationship between the Agency and Client (Middle Management)
- Managing the Project Team (Account Support, Strategy, and Creative) and Workflow
- Meeting Overall Profit Margins, Targets, and Farming Targets Assigned to the Account
- Oversight, Reporting, and Quality Control of Each Project for this Account
- Developing and Implementing Approach and Process (in Support of the Overall Company Process)
- Identifying, Interviewing, and Recruiting Candidates for the Group Account
- Supporting Direct Line Manager in Recruitment Activities (Identify and Initial Interviews Only)
- Implementing Internal Processes to Improve Efficiency on Each Project
- Providing Weekly Forecasts on Finances, People, and Farming Potential within Each Active Project
- Actively Implementing Agency Standards, Directives, and Processes in Day-to-Day Activities
- Driving the Development of Case Studies and PR Material for Each Big Project, Enhancing Agency Equity and Credentials within Each Project
- Learning and Applying Theories/Methodology within Your Day-to-Day Activities
- Reading, Following, and Researching Relevant Content to Grow Your Own Knowledge on Each Project
- Supporting the Client Service Director and/or Business Unit Director in Developing and Implementing Processes and Systems
- Able to Scope and Negotiate Fees on the Account with the Support of the Client Service Director and/or Business Unit Director
- Development of KC Plans and Quarterly Forecast Support
- Excellent Writing and Delivery Skills Relating to Internal and External Communication
- Solid Presentation Skills at MM and BM Levels
- Able to Manage Large Client with Multiple Projects
- Excellent Time Management and Organizational Skills
- Excellent Interpersonal Skills
- Good Business Writing Capability
- Excellent Understanding of Strategic and Creative Brand Content
- Solid Understanding of Global and Local Business Operations and Reporting Pertaining to the Agency
- Good Understanding of Local Reporting, Directives, and Approaches within Our Business
- Excellent Understanding and Experience in Design, Strategy, and Production Processes
- Fully Conversant with Microsoft (PowerPoint, Word, Excel) and TrafficLive
- Leading from the Front: Champion Positive Change by Creating Sense of Direction and Purpose at Project Level
- Team Player: Passion for Meeting Objectives Together
- Accuracy: Attention to Detail and Passion for Reporting
- Showing Interest: Express Interest in Your Project Team, Ensuring You Understand Personal Diversity, Strengths, and Weaknesses
- Being Agile: Adapt Your Approach to Projects to Ensure We Deliver within Client Expectations
- Continually Learning: Keep Learning and Developing New Skills and Trends by Participating in Professional Seminars and Reading Relevant Research
- Effective Communication: Persuade and Influence Others Using Logic and Reason
- Client-Centric Views: Ensure All Decisions and Executions are Based on Building Lasting Partnership with Client and Improving Customer Service
- Collaborating: Develop Relationships with Key Stakeholders (Client Service Director and Exco) to Achieve Common Goals for Agency
- Being Resilient: Prevail in All Circumstances and Make Important Decisions with Confidence
Account Manager - Johannesburg - Ogilvy South Africa
2 weeks ago

Description
Job Description
As an Account Manager at Superunion Africa, you will be responsible for managing a client account and serving as the primary project owner. This role may involve multiple large accounts or several medium-sized accounts.
An account typically consists of multiple projects, with this particular account being a Key Client (KC) for Superunion Africa. Depending on the account's specifics, you will report directly to the Client Service Director and/or Business Unit Director.
Key Responsibilities and Accountabilities
Role-Specific Professional and Technical Skills
Job Behaviours
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