Branch Administration Coordinator - Blackheath, South Africa - Time Personnel

Description

• Grade 12, Qualification in business Administration advantageous
• Min 5 years Proven experience in a related role with strong administration and excel skills .
• Understanding of financial management, including budgeting and reporting.
• Knowledge of procurement regulations, ethical practices, and industry trends - must be willing to open containers and check on stock in the containers.
• Excellent organizational and time-management abilities.
• Effective written and verbal communication skills and preferably knowledge of industry- specific regulations
• Good interpersonal skills and not be afraid to pick up the phone and call customers and service providers.
• Methodical and deadline driven.
• Ability to manage quotes and follow up on quotes with customers.
• Provide support to the branch manager and operations team.
• Team player and willing to assist team members.

• Control and manage the Repairs and Maintenance processes and procedure for the branch. Includes proper filing of all documentation.
• Submit daily Timesheets for the branch
• Assist Branch Manager with overlooking and controlling of the yard activities.
• Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
• Request quotes from suppliers for maintenance or transport.
• Prepare the purchase requisition for quotes received from suppliers and submit to procurement
• Facilitating communication between the branch, other departments and management, ensuring that the information flows smoothly

• Assist with loading quotes on Syrinx.
• Ensuring that the branch provides excellent customer service and keeps customer informed of deliveries, collections and maintenance schedules.
• Liaising with customers daily to check on service delivery and customer satisfaction
• Address customer concerns, inquiries and resolve issues in a timely and professional manner
• Resolving all customer queries related to invoices and statements. Escalate all matters that cannot be resolved.

• Ensure weekly stock counts of the branch stores for materials is done.
• Open containers and check on stock in the containers.
• Discrepancies need to be investigated and reported
• Implement inventory management that allows accurate tracking of stock levels
• Conduct regular physical audit of the stock and compare physical inventory with what's recorded in the "system"

• Sending invoices to Finance for payment of suppliers after work is completed
• Manage the debtors book and make sure that this does not fall behind and attend to outstanding accounts. Escalate all matters that cannot be resolved.
• Analyze Financial reports to identify areas of improvement