Junior IT Technician - Durban, South Africa - Debt Solution South Africa

Debt Solution South Africa
Debt Solution South Africa
Verified Company
Durban, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
We are currently seeking an experienced IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to all employees. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and maintaining computer networks. Additionally, you will be responsible for ensuring the security and integrity of our computer systems and data.


Responsibilities

  • Provide technical support and assistance to endusers.
  • Troubleshoot hardware and software issues reported by users and resolve them in a timely manner.
  • Maintain computer networks, including troubleshooting and resolving network connectivity issues.
  • Ensure the security and integrity of computer systems and data by implementing and monitoring security measures.

Requirements:


  • At least 2 years of experience working as an IT Technician.
  • At least 2 years of networking experience.
  • Indepth knowledge of computer hardware and software systems.
  • Strong problemsolving skills and ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of network protocols and configuration.
  • Experience VoIP systems.
  • CompTIA A+ and CompTIA N+ (preferred).
  • Ability to lift and move computer equipment.
  • Experience in an IT role within a call centre (advantageous).
  • Basic understanding of a predictive dialing system.

Salary:
R6, R8,000.00 per month


Ability to commute/relocate:

  • Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Have you worked in an IT role within a call centre?
  • Do you have a valid CompTIA A+ & N+?

Experience:


  • Computer networking: 2 years (preferred)
  • VoIP: 2 years (required)
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