Manager, Relationship, Premium - Mthatha - Standard Bank of South Africa Limited

Description

Job Title:

Business Banking Relationship Manager

About the Role:

We are seeking an experienced Business Banking Relationship Manager to join our team at Standard Bank of South Africa Limited. As a key member of our Business & Commercial Banking division, you will be responsible for growing and retaining a portfolio of high-value Premium Segment relationships.

Key Responsibilities:

• Develop Strategic Plans: Create and execute strategic plans to grow a portfolio of high-value Premium Segment clients, ensuring consistent revenue growth and client retention.
• Cultivate Client Relationships: Cultivate and maintain strong, professional relationships with key decision-makers within client organisations, positioning oneself as a trusted financial advisor.
• Analyse Client Needs: Conduct thorough analyses of clients' business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions.
• Collaborate with Stakeholders: Collaborate effectively with internal stakeholders across various departments to deliver tailored, high-end financial services that meet and exceed client expectations.
• Risk Management: Implement a proactive approach to risk management, ensuring compliance with all relevant regulatory requirements and internal policies.
• Market Monitoring: Monitor market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio.
• Presentation and Proposal: Prepare and deliver comprehensive financial presentations and proposals to senior executives of client organisations.
• Client Issue Resolution: Manage and resolve complex client issues with utmost professionalism and urgency, maintaining the bank's reputation for excellence in customer service.
• Performance Targets: Consistently achieve and exceed performance targets related to portfolio growth, client satisfaction, and revenue generation.

Qualifications, Skills, and Work Experience:

Qualifications:

• Educational Background: Bachelor's degree in business, Finance, Economics, Accounting, or a related field.
• Postgraduate Studies: A master's degree (MBA) or postgraduate diploma in Business Administration, Finance, or Banking may be advantageous.
• Professional Certifications: Professional certifications such as Certified Banker (CB), Certified Financial Planner (CFP), or Chartered Financial Analyst (CFA) can be a plus.

Work Experience:

• Experience Required: 3–7 years of experience in business banking, commercial banking, or corporate banking.
• Relationship Management: Proven experience in relationship management, financial advisory, or credit analysis for business clients.
• Lending and Credit Assessment: Experience in lending, credit risk assessment, and structuring financial solutions for business clients.
• SME Banking: Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required.

Key Skills and Competencies:

• Relationship Management Skills: Strong relationship management and client acquisition skills.
• Business Banking Products: In-depth knowledge of business banking products, including loans, trade finance, treasury, and cash management.
• Financial Analysis: Financial analysis and credit assessment expertise.
• Risk Management: Understanding of risk management and regulatory compliance in business banking.
• Sales and Business Development: Sales and business development skills to grow the bank's portfolio.
• Communication Skills: Excellent negotiation, communication, and problem-solving skills.
• CRM and Banking Software: Ability to use CRM and banking software for client management.

Additional Requirements:

• Local Business Network: A strong network within the local business community is often beneficial.
• Digital Banking Trends: Knowledge of digital banking trends and how they impact business clients.
• Revenue and Portfolio Growth: A track record of meeting or exceeding revenue and portfolio growth targets.