New Vehicle Sales Executive Kia South Africa - East Rand, South Africa - Motus Corporation

Thabo Mthembu

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Thabo Mthembu

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Description

Position Overview:


Specific Role Responsibilities:


Processes and governance

  • Deliver on agreed performance targets according to set procedures and service level agreement
  • Report on transactional activities to provide timely information for decision making in area of accountability
  • Execute work in line with governance and compliance processes
  • Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
  • Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
  • Negotiate price, finalise sales and followup with customers to ensure exceptional customer service
  • Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
  • Process all leads of prospective customers and followup on possible sales
  • Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
  • Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

  • Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

  • Deliver work activities adequately to satisfy internal and external customers
  • Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience:


  • Matric certificate
  • 35 years' working experience in a similar environment.
  • A valid South African driver's licence

Skills and Personal Attributes:


  • Developing sales
  • Making a Sale
  • Persuasive Selling Skills
  • Product and or service knowledge
  • Trust and Integrity

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