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- Work safely and be committed to being a safety leader.
- Optimise business performance by enhancing the alignment between business processes and IM systems.
- Provide coaching, training and advise on future use of technology and business process to targeted clients
- Work closely with process owners and key users to understand business requirements and drive the building of quality solutions.
- Perform functional analysis, requirements definition and solution configuration and testing, in conjunction with delivery teams.
- Develop functional specifications and setting of configurations in partnership with third party development teams.
- Drive the adoption of best practice and enforce the use of standard systems and solutions.
- Keep up to date with technology trends and developments and suggest enhancements.
- Act as the key specialist point of contact for service providers and clients in problem solving and investigations related to service and technology incidents and requests.
- Ensure the knowledge underpinning application/service delivery is documented, managed and maintained.
- Identifies risk root causes and quantify potential business impact. Implements solutions to reduce level of exposure.
- Manage and optimise targeted functional systems/modules to support efficient and accurate workforce management.
- Develop reports and dashboards to analyse data for decision-making.
- Adheres to and participates in governance forums and processes. Qualifications:
- An undergraduate qualification (Bachelors degree or equivalent) in the relevant IM or functional discipline.
- Experience working in a multinational, multi-cultural environment.
- IT Service Delivery, vendor management, project management.
- Business case formulation, design and delivery of global enterprise solutions.
- Stakeholder engagement and management.
- Functional exposure to relevant applications and process.
- SAP EAM certification
- SAP Application Management and Development Tools (capabilities) understanding
- Strong thinking and problem-solving skills.
- A self-starter who takes the initiative and follows through.
- Proven skills in setting goals, planning, prioritising and administering work.
- Business improvement tools and techniques
- Work self-sufficiently with attention to detail
IM Specialist: SAP EAMInformation Management - Johannesburg, South Africa - De Beers Group
Description
Job Description:The purpose of this is role is to support the De Beers business strategy to directly drive business value.
This is a tactical and operational role conducting and managing IM demand management, support, governance, analysis, project and vendor management services within the targeted domain.
KEY PERFORMANCE AREAS:
The successful incumbent must meet the following criteria:
REQUIRED SKILLS / COMPETENCIES: