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    Intermediate Software Developer - Johannesburg, South Africa - RecruiTech

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    Description
    Responsibilities :
    • Collaborate with stakeholders to gather and analyse business requirements, identifying opportunities for process improvement and innovation.
    • Translate business needs into technical specifications and requirements for product configuration and customization.
    • Configure and customize our products to meet the specific requirements and preferences of our clients, ensuring optimal functionality and user experience.
    • Develop and maintain documentation, including user guides, training materials, and product specifications, to support product configuration and usage.
    • Participate in testing and quality assurance activities to validate product configurations and ensure they meet the desired outcomes.
    • Provide ongoing support and troubleshooting for product configurations, addressing user inquiries and resolving technical issues as needed.
    • Work closely with cross-functional teams, including developers, business analysts, and project managers, to align product configurations with business objectives and project timelines.
    • Stay informed about industry trends and best practices in business analysis and product configuration, continuously seeking opportunities for professional growth and development.

    Requirements:
    • Bachelors Degree in Computer Science, Information Technology, or a related field.
    • 3 to 5 years of experience in software development or programming, with proficiency in languages such as Java, C#, or JavaScript.
    • Strong analytical and problem-solving skills, with the ability to effectively gather and interpret business requirements.
    • Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical stakeholders.
    • Experience with product configuration or customization, particularly in a ITSM Software e.g. ServiceNow, FreshDesk ect, is a plus.
    • Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
    • Eagerness to learn and adapt to new technologies and methodologies, with a proactive and self-motivated attitude.

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