- Manage all aspects of the guest journey, including booking travel itineraries, shore experiences, hotels, and air transportation.
- Provide personalized luxury service to Travel Advisors and international guests via phone, video calls, email, and chat.
- BUILD STRONG RELATIONSHIPS with the Global Sales Organisation, Travel Advisors, and Guest community.
- Develop expertise in Salesforce and Versonix Seaware technology systems to deliver tailored guest experiences.
- Offer feedback on customer support processes and suggest enhancements to improve efficiency and quality.
- At least 1 year of experience in a contact center, preferably in travel or luxury hospitality, with a focus on air services.
- Hospitality mindset: demonstrate diligence, communication skills, and cultural sensitivity when dealing with luxury, international travelers.
- Fluent English speaker; additional languages are an asset.
- Confident phone and video call representative, promoting the brand.
- Excellent listening and problem-solving skills.
- Culturally sensitive to clients from diverse backgrounds.
- Proficient in IT systems, with knowledge of Versonix Seaware and Salesforce advantageous.
- Willngness to work full-time on shifting schedules, including weekends, to support global markets and time zones.
-
Experience Centre Ambassador
4 days ago
Isilumko Staffing (JHB) JohannesburgJob Purpose · This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and keenly contribute to the growth of a start-up brand. · Core Job Responsibilities · Curate comprehensive travel experi ...
-
Chinese Speaking Centre Ambassador
4 days ago
Isilumko Staffing (JHB) JohannesburgThis role is ideal for enthusiastic and friendly guest experience professionals who thrive in dynamic teams, enjoy learning new skills, and want to make a difference at a start-up brand. · Key Responsibilities: · Coordinate all aspects of the guest journey, including travel itine ...
- Isilumko Staffing (JHB) Johannesburg
Experience Centre Ambassador – Japanese Speaking Role: · About the Role · We are seeking passionate and enthusiastic individuals to join our dynamic team as Experience Centre Ambassadors. You will provide exceptional guest experiences, support our Global Sales Organization, and c ...
- Isilumko Staffing (JHB) Johannesburg
Job Overview · We are seeking a highly motivated and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. This role involves providing exceptional guest experiences, supporting our Global Sales Organization, and contributing to the growth of a star ...
-
Experience Centre Ambassador – Air Services
4 days ago
Isilumko Staffing (JHB) JohannesburgJob Purpose · We are seeking enthusiastic and friendly individuals to join our team as an Experience Centre Ambassador – Air Services. · In this role, you will focus on booking and managing air transportation, alongside other guest journey services, while providing exceptional cu ...
- Isilumko Staffing (JHB) Johannesburg
We are seeking passionate and enthusiastic individuals to join our dynamic team as an Experience Centre Ambassador. · This role provides exceptional guest experiences, supports our Global Sales Organization, and contributes to the growth of a start-up luxury brand. · Key Responsi ...
-
Infrastructure Manager JHB
4 days ago
Be Different Recruitment JohannesburgInfrastructure Manager · The Infrastructure Manager will be responsible for developing a technology infrastructure strategy and implementation standards and procedures, ensuring a secure, resilient, dependable, and non-redundant technology infrastructure. · Duties & Responsibilit ...
-
Infrastructure Manager
4 days ago
Be Different Recruitment JohannesburgInfrastructure Manager Position · Key Responsibilities: · Develop a Technology Infrastructure strategy and implement standards and procedures. · Ensure a secure, resilient, dependable, and non-redundant technology infrastructure. · Required Qualifications · The ideal candidate wi ...
-
DCDS Actuarial Analyst JHB
2 days ago
Discovery Limited SandtonActuarial Analyst · About {company} · {company} is committed to making people healthier and enhancing and protecting their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of {company}. Our ...
- Professional Career Services bryanston, Gauteng
· Employer Description · Company offers insurance services. · Job Description · Grow company market share through the sales of Life products. · Educate customers on company products. · Optimize leads by selling additional products. · Be a good Brand Ambassador and render great c ...
-
Beauty Advisor
4 days ago
Clicks Group Limited RoodepoortBeauty Advisor Position · About the Role · We are seeking a passionate and knowledgeable Beauty Advisor to join our team at Clicks Riverview Shopping Centre. · Your primary responsibility will be to provide exceptional customer service, delivering professional and expert advice o ...
-
Enrolled Nurse
4 days ago
Intercare Group CenturionABOUT · Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Exc ...
Air Services Centre Ambassador - Johannesburg - Isilumko Staffing (JHB)

Description
Job Description
This role is ideal for individuals who are passionate about delivering exceptional guest experiences, working collaboratively as part of a dynamic team, and driving growth for a start-up brand.
Key Responsibilities:
Requirements:
-
Experience Centre Ambassador
Isilumko Staffing (JHB)- Johannesburg
-
Chinese Speaking Centre Ambassador
Isilumko Staffing (JHB)- Johannesburg
-
Experience Centre Ambassador – Japanese Speaking
Isilumko Staffing (JHB)- Johannesburg
-
Portuguese Speaking Experience Centre Ambassador
Isilumko Staffing (JHB)- Johannesburg
-
Experience Centre Ambassador – Air Services
Isilumko Staffing (JHB)- Johannesburg
-
Experience Centre Ambassador – Chinese Speaking
Isilumko Staffing (JHB)- Johannesburg
-
Infrastructure Manager JHB
Be Different Recruitment- Johannesburg
-
Infrastructure Manager
Be Different Recruitment- Johannesburg
-
DCDS Actuarial Analyst JHB
Discovery Limited- Sandton
-
PAM 14553 - Call Centre Agent (Life Insurance) – Bryanston
Professional Career Services- bryanston, Gauteng
-
Beauty Advisor
Clicks Group Limited- Roodepoort
-
Enrolled Nurse
Intercare Group- Centurion