Customer Service Manager - City of Cape Town, Western Cape
4 days ago

Job summary
This role is for a full-time Customer Service Manager based in the City of Cape Town with flexibility for remote work. The manager will oversee and optimize customer service operations to ensure high levels of customer satisfaction.Responsibilities
- Analyze customer feedback and refine service strategies.
- Evaluate support trends and improve processes effectively.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
MSP IT Service Manager responsible for leading managing and being accountable for various aspects of role aligned to business operations. · ...
1 week ago
We are seeking a proactive Service Manager to lead and oversee all technical service operations driving high team performance operational efficiency and outstanding customer satisfaction. · ...
5 days ago
Leading dealership seeks Senior · SERVICE MANAGER with over 10 years of experience to lead dynamic service department in Cape Town. · ...
1 day ago
The IT Services Manager oversees the administration and security of Valenture Institute's core IT systems hardware and physical infrastructure. The role supports the evolving IT needs of a large rapidly expanding distributed remote-first workforce ensuring reliability scalability ...
10 hours ago
The IT Services Manager oversees the administration and security of Valenture Institute's core IT systems, hardware and physical infrastructure.The role supports the evolving IT needs of a large, rapidly expanding, distributed workforce. · ...
1 month ago
We are seeking an experienced Service Manager to provide advanced technical support maintenance and optimisation of desktop systems while managing the helpdesk function to ensure efficient incident resolution and superior end-user experience. · Provide End user support for the de ...
2 weeks ago
Canonical is hiring an Engineering Manager for the BootStack team to manage engineers overseeing customer environments, including customer service management and product improvement engineering. The role entails managing a growing engineering team, identifying and measuring team ...
1 month ago
To lead and assume operational responsibility for several teams within the Dedicated Client Service area. These teams include, but are not limited to, Port Elizabeth, Durban, and Cape Town (Coastland) focusing on Dedicated/Personal client service, and client retention, · Matric/G ...
1 day ago
Opencast Consulting is seeking a dynamic Customer Service Manager to join their team. · ...
1 day ago
The Services Manager is responsible for managing service contracts and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services. · Ensure service providers meet performance standards as outlined in SLAs. · ...
1 day ago
+An established property management client is seeking a Property Services Manager to take full responsibility for the maintenance and performance of building services across a regional portfolio. This role is suited to a hands-on leader who combines technical expertise with stron ...
1 day ago
A rapidly expanding organization operating in the utilities sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. · ...
6 days ago
The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft. · Ensure service providers meet performance standards as outlined in SLAs. · Oversee contract compliance and performanc ...
1 month ago
The IT service delivery manager will oversee key client accounts, manage service delivery reviews, participate in business growth calls, drive productivity improvements, ensure compliance with information security standards, and liaise with clients. ...
1 day ago
The Event Services Manager is responsible for planning all services required for assigned events, · managing subordinates, anticipating client needs, · and maintaining professional relationships. · Manage daily operations of restaurants. · Collect forms from clients and subcontra ...
1 month ago
The Service Delivery Manager role entails the management and support functions related to the service delivery to clients. · The department is also responsible for the provision and support of all overnight and month-end reporting provided to clients. This role is extremely varie ...
1 day ago
The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and ...
2 weeks ago
Contribute to financial services strategy and ensure alignment. · Conduct competitor and market analysis. · Identify and assess new business opportunities. · ...
1 day ago
We are recruiting an experienced Client Services Manager to take full responsibility for allocated client sites, · Minimum of 3–5 years' experience in a Client Services, Operations or Site Management role within the guarding or security industry.PSIRA RegistrationDemonstrated exp ...
1 week ago
This role supports the Managed Services department by ensuring the seamless coordination of engineer schedules, administrative processes and client communications. · ...
1 week ago
The Customer Service Manager is accountable for the day-to-day delivery and performance of frontline customer support ensuring customers receive fast accurate and fair service across all frontline channels. · Own frontline operational delivery against agreed KPIs and SLAs across ...
2 weeks ago