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    • Healthcare Operations Director - Johannesburg - Ultra Personnel

    Ultra Personnel
    Ultra Personnel Johannesburg

    1 month ago

    Ultra Personnel background

    Job title: Medical Practice Manager

    Description

    Job Description:

    We are seeking an experienced Healthcare Operations Director to lead our medical practice. In this role, you will oversee the day-to-day operations of our facility, managing administrative and business functions.

    Key Responsibilities:

    • Staff Management: Hire, train, supervise, and evaluate administrative staff.
    • Operational Management: Manage daily practice operations, including appointment scheduling, patient flow, and office procedures.
    • Financial Oversight: Monitor practice finances, including budgeting, billing, accounts receivable, and payroll.
    • Patient Care Coordination: Address patient concerns, manage patient records, and ensure accurate data entry.
    • Compliance Management: Maintain compliance with healthcare regulations and industry standards regarding patient privacy, billing codes, and safety protocols.
    • Quality Improvement: Implement strategies to enhance patient care quality and practice efficiency.
    • Reporting and Analysis: Generate reports on practice performance metrics, such as patient volume, revenue, and staff productivity.

    Requirements:

    • Leadership and Communication: Effectively manage and motivate staff, communicate clearly with patients, and collaborate with healthcare providers.
    • Organizational Skills: Prioritize tasks, manage multiple responsibilities, and maintain a structured work environment.
    • Financial Acumen: Understand financial statements, budgeting, and revenue cycle management.
    • Technical Proficiency: Utilize electronic health records (EHR) systems, practice management software, and other relevant technology.
    • Customer Service Focus: Provide excellent patient service and address complaints effectively.
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