Receptionist - Table View, South Africa - TAH | The Animal Hospital and Vetshop

TAH | The Animal Hospital and Vetshop
TAH | The Animal Hospital and Vetshop
Verified Company
Table View, South Africa

1 month ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Job description

JOB TITLE:
Receptionist


LOCATION:
Tableview Animal Hospital


CONTRACT TYPE:
Permanent


STATUS:
Open


APPLICATION DEADLINE:

ABOUT US
TAH Animal Hospital and Vetshop has proudly served our community since 1957, with a legacy of flourishing veterinary practices. At TAH, we believe in the profound connection between happy people and healthy pets.

We dedicate our energy to nurturing teams of highly skilled, enthusiastic professionals and paraprofessionals, providing our employees with a working environment that has cutting-edge equipment and facilities, and unwavering support to excel in their roles.

Our state-of-the-art practices boasts with various experienced professionals committed to help you excel in your career.

Each practice is led by a passionate Practice Principal who is dedicated to your growth and ensuring the delivery of high-quality patient care.


ABOUT YOU
- building capabilities.


At TAH, you're never alone; supportive colleagues are always present to encourage and assist you in maintaining the high standards expected of you.

Positivity, professionalism, teamwork, and a desire to learn are more important to us than prior experience - we can teach you much of what you need to know.


ABOUT THE ENVIRONMENT

  • Working Hours: Mon
  • Fri 10:00 19:00 (1Hour lunch), 2 out of 3 weekends (Sat only):
  • Weekend 1: Sat 09:00
  • 13:00
  • Weekend 2: Sat 09:00
  • 13:00
& 16:00 19:00 and Sunday 09:00
  • 13:00
  • Weekend 3: OFF
  • Travel: None required.

ABOUT THE ROLE


At TAH we aim to create a safe and frustration-free work environment, where empathising with and educating clients is key, whilst giving patients the best preventative and on-time care.

Your contribution to this will include but not be limited to the following responsibilities:

  • Interactions are friendly and professional according to reception standards.
  • Calls answered and directed courteously and efficiently.
  • New client details added accurately on the EzyVet System.
  • Selling veterinary products and food to clients.
  • Questions and queries are addressed according to policies, protocols, and standards.
  • Customer complaints handled according to protocol and escalated as required.
  • Accurate messages taken and passed on.
  • Product knowledge kept up to date through reading, attending training, and discussions with representatives.
  • Queuing system accurately coordinated.
  • Coordinate relevant administration processes.
  • Vaccination books to be kept updated.
  • Filing kept updated.
  • Operational problems reported to the Practice Manager.

PLEASE NOTE:
Only suitable applicants will be contacted as part of the shortlisting process.


Experience:


  • Administrative office procedures, practices and equipment: 1 year (preferred)

Ability to Commute:

  • Table View, Western Cape (required)

Ability to Relocate:

  • Table View,

Western Cape:
Relocate before starting work (required)

Application Deadline: 2024/04/26


Experience:


  • Administrative office procedures, practices and equipment: 1 year (preferred)
Application Deadline: 2024/04/26

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