Restaurant Manager Rosebank - Johannesburg - Pro Tem Recruitment

    Pro Tem Recruitment
    Pro Tem Recruitment Johannesburg

    4 days ago

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    Description

    Job Title: Restaurant Manager

    Location: Johannesburg, Rosebank

    Position Overview:

    My client is seeking a motivated and experienced Restaurant Manager to lead the team and oversee daily operations. The ideal candidate will have strong leadership skills, a passion for delivering exceptional guest experiences, and the ability to drive business growth while maintaining high operational standards.

    Key Responsibilities:

    Leadership & Staff Management:

    • Supervise, train, and motivate a team of front-of-house and back-of-house staff.
    • Create staff schedules and ensure adequate coverage for smooth operations.
    • Conduct regular performance reviews and foster professional development.

    Customer Service:

    • Ensure a superior dining experience for all guests, addressing and resolving any complaints or issues promptly.
    • Monitor and maintain high standards of service quality and guest satisfaction.
    • Act as the face of the restaurant, building strong relationships with regular patrons.

    Operational Management:

    • Oversee all aspects of restaurant operations, including inventory management, supplier relations, and cost control.
    • Implement and enforce health, safety, and hygiene standards in compliance with local regulations.
    • Manage reservations and optimize seating arrangements to maximize revenue.

    Financial Management:

    • Monitor budgets, control expenses, and track financial performance.
    • Analyze sales trends and implement strategies to boost revenue and profitability.
    • Collaborate with the owner or senior management to set and achieve business goals.

    Marketing & Promotions:

    • Assist in planning and executing marketing campaigns and special events.
    • Promote the restaurant through social media and other platforms to attract new customers.
    • Ensure that branding and messaging align with the restaurant's identity.

    Key Requirements:

    • Proven experience as a Restaurant Manager or in a similar leadership role.
    • Strong knowledge of food and beverage operations, including front-of-house and back-of-house processes.
    • Excellent organizational, problem-solving, and decision-making skills.
    • Outstanding interpersonal and communication skills.
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Proficiency in restaurant management software and basic financial reporting.

    Preferred Qualifications:

    • Certification in hospitality or restaurant management.
    • Experience in managing a luxury or fine-dining establishment.
    • Familiarity with wine and cocktail programs is a plus.


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