Service Controller - Pietermaritzburg, South Africa - Pronel Personnel

Pronel Personnel
Pronel Personnel
Verified Company
Pietermaritzburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

This role's core function will be to control and allocate technicians work schedules and play a support role to the Service Help desk, maintenance contract desk and workshop administration requirements.


Duties:


  • Open WIP based on repairs and or service
  • Dispatch and allocate technicians to breakdowns
  • Customer feedback and queries
  • Capturing job cards
  • Invoicing of wip within deadlines
  • Following up on outstanding job cards
  • Technician time sheet capturing
  • Reserving parts on accepted quotes and jobs
  • Dispatch and allocate technicians to complete retail work or services
  • Planning load tests for finance and short term rental machines
  • Updating reports
  • Scanning documents to Autoline system
  • General administration duties

Requirements:


  • Matric
  • Minimum of 2 years relevant experience
  • Strong computer skills
  • Must have the ability to work fast and accurately, under pressure
  • Knowledge of Autoline is idea
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