Pharmacist Assistant Qpb - Pretoria, South Africa - Clicks Group Limited

Clicks Group Limited
Clicks Group Limited
Verified Company
Pretoria, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Advert reference:
click_013370


Advert status:
Online

-
Position Summary:


Industry:
Wholesale & Retail Trade


Job category:
Retail Operations


Location:
Pretoria


Contract:
Permanent


Remuneration:
Market Related


EE position:
Yes


Brand:
Clicks Group


Introduction:


Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction


Job description:


Job Objectives:


Responsibilities

  • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
  • Administration of scripts and or any other claiming/capturing related procedure
  • Accurate and complete handling of all profiles worked on
  • Interact with health care professionals where needed
  • Problem solving and follow up of queries

Duties

  • Interact with customers via telephone or other means regarding medication and Healthcare Services
  • Accurate capturing of scripts received at the Central Pharmacy centre
  • Handling of queries regarding prescriptions
  • Patient Profile management
  • Assist with Chronic authorizations
  • Liaison with all other departments
  • Ad hoc requirements as per operational requirements

Knowledge:


  • Product knowledge (including OTC)
  • SAPC and relevant legal knowledge
  • Sound knowledge of the chronic authorization process and procedures
  • Customer service orientated
  • Ethical working practice and compliance

Skills:


  • Computer literacy (MS Office)
  • Customer service orientated
  • Team Player
  • Integrity
  • Accuracy and attention to detail
  • Computer literacy (MS Office)
  • Must be bilingual (with English being one of the requirements
  • Must be able to work with patients and be adaptable to assist with various departmental duties
  • Be able to use initiative in order to provide patient satisfaction
  • Effective time management skills
  • Adaptability
  • Positive attitude
  • Be able to work under pressure

Competencies:

Essential

  • Adhering to Principles and Values
  • Working with People
Delivering Results and Meeting Customer Expectations


Minimum requirements:


Experience:


  • Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:


  • Further Education and Training Certificate Pharmacist Assistance (Essential)
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