Service Advisor - Brackenfell, South Africa - MFC Holdings
Description
We have a vacancy for an experienced Service Advisor with 4-5 years' experience to join our Dealership in Brackenfell.Responsibilities:
(not limited to)
- Greeting & attending to customers.
- Consulting with mechanics regarding necessary repairs and services.
- Scheduling and booking appointments.
- Inform and discuss service outcomes with clients.
- Calling customers to advise them about service changes or car pickup times.
- Liaising with service technicians about parts ordering to ensure parts are available when needed.
Requirements:
- Previous experience as Service Advisor (Motor Industry), 5 Years'
- A strong understanding of automotive technology and the automotive industry.
- Experienced with IAL & Evolve software packaged.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, decision making, and problemsolving skills.
- MUST reside in Brackenfell area.
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