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  • Refrigeration Service Manager - Gqeberha - Jobs2day SA

    Jobs2day SA
    Jobs2day SA Gqeberha

    1 month ago

    Default job background
    Description

    Job Summary:

    We seek a highly skilled and motivated Refrigeration Service Manager to oversee our service department, ensuring efficient operation. The ideal candidate has strong leadership abilities, technical knowledge of air-conditioning systems, excellent communication skills, and a customer-centric mindset.

    Key Responsibilities:

    1. Team Management
      • Supervise technicians, provide guidance, training, and performance evaluations.
      • Develop a high-performing team, fostering a positive work environment.
      • Assign and schedule service calls, ensuring efficient use of resources.
    2. Service Operations
      • Oversee day-to-day operations, ensuring smooth workflow and timely completion of service requests.
      • Coordinate with customers to schedule appointments and communicate updates.
    3. Customer Service
      • Resolve escalated customer inquiries or complaints.
      • Develop and maintain strong customer relationships.
    4. Technical Expertise
      • Possess a strong understanding of air-conditioning systems and their components.
      • Provide technical guidance and support to technicians.
    5. Quality Control and Safety
      • Implement quality control standards, ensuring all service activities meet industry standards.
      • Monitor compliance with safety protocols, ensuring a safe working environment.

    Requirements:

    • High school diploma or equivalent; technical degree or certification in refrigeration preferred.
    • Proven experience in a similar managerial role.
    • Strong technical knowledge of refrigeration systems and repair techniques.
    • Excellent leadership, communication, and interpersonal skills.

    As a Refrigeration Service Manager, you will play a crucial role in maintaining high service standards and delivering exceptional customer experiences.

    Qualifications:

    • Experience and qualifications within the refrigeration industry
    • Mechanical Engineering degree with:
      • Refrigeration industry experience
      • Mechanical engineering / Construction industry experience

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