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- Team Management
- Supervise technicians, provide guidance, training, and performance evaluations.
- Develop a high-performing team, fostering a positive work environment.
- Assign and schedule service calls, ensuring efficient use of resources.
- Service Operations
- Oversee day-to-day operations, ensuring smooth workflow and timely completion of service requests.
- Coordinate with customers to schedule appointments and communicate updates.
- Customer Service
- Resolve escalated customer inquiries or complaints.
- Develop and maintain strong customer relationships.
- Technical Expertise
- Possess a strong understanding of air-conditioning systems and their components.
- Provide technical guidance and support to technicians.
- Quality Control and Safety
- Implement quality control standards, ensuring all service activities meet industry standards.
- Monitor compliance with safety protocols, ensuring a safe working environment.
- High school diploma or equivalent; technical degree or certification in refrigeration preferred.
- Proven experience in a similar managerial role.
- Strong technical knowledge of refrigeration systems and repair techniques.
- Excellent leadership, communication, and interpersonal skills.
- Experience and qualifications within the refrigeration industry
- Mechanical Engineering degree with:
- Refrigeration industry experience
- Mechanical engineering / Construction industry experience
Refrigeration Service Manager - Gqeberha - Jobs2day SA

1 month ago

Description
Job Summary:
We seek a highly skilled and motivated Refrigeration Service Manager to oversee our service department, ensuring efficient operation. The ideal candidate has strong leadership abilities, technical knowledge of air-conditioning systems, excellent communication skills, and a customer-centric mindset.
Key Responsibilities:
Requirements:
As a Refrigeration Service Manager, you will play a crucial role in maintaining high service standards and delivering exceptional customer experiences.
Qualifications:
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Service Manager
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