Telesales Agent - Cape Town, South Africa - Call Solutions USA

Description

We are thrilled to announce a vacancy opening for a Telesales Agent position tailored to individuals passionate about sales and customer service.

This remote role operates during US hours, making it ideal for those seeking a work-life balance while contributing to our dynamic team.

• Conduct outbound calls to prospective customers, introducing them to our products and effectively conveying their benefits.
• Build and maintain strong customer relationships through active listening, empathy, and understanding of their needs.
• Utilize persuasive communication techniques to convert leads into sales, achieving and exceeding set targets.
• Provide accurate information and resolve inquiries or concerns promptly, ensuring customer satisfaction and retention.
• Collaborate with team members and management to optimize sales strategies and meet organizational objectives.
• Conduct lead generation by building comprehensive, quality lists of potential customers

• Willingness to work US CST hours
• Previous experience in telesales or customer service roles would be an added advantage
• Ability to strive in a remote work environment
• Exceptional verbal and written communication skills, with a persuasive and engaging demeanor
• Ability to work independently, manage time efficiently, and adapt to evolving business needs.
• A stable internet connection
• A reliable laptop and cellphone

• Competitive salary
• Opportunity for career advancement and professional development through ongoing training and mentorship.
• You are joining a supportive, collaborative team culture where your contributions are valued and recognized.
• A remote work environment eliminates commuting and provides greater flexibility and convenience.