Software Implementation Specialist - Cape Town, South Africa - People Mind Consulting

People Mind Consulting
People Mind Consulting
Verified Company
Cape Town, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Duties and Responsibilities:

Solution Implementation and Administration

  • Conduct business analysis on the respective client requirements and processes and compile the requirements and needs into a detailed business requirement specification.
  • Keep effective up to date record of project plans, deliverables, risks, dependencies, timelines and roles on relevant company platforms.

Client and Industry Liaison & Relationship

  • Ensure effective communication and liaison with the respective clients, roleplayers and stakeholders involved.
  • Build and promote client, industry
- and partner relationships in day-to-day activities and engagements.

  • Manage and maintain client service level agreement and output expectations.
  • Establish and maintain industry relationships and networks to leverage cross collaboration and information sharing.

Induction, Training & Skills Development

Meetings & Feedback

  • Compile routine feedback (or when requested) for the respective Departments and Management.
  • Attend meetings with the client(s), stakeholders, partners and/or management as required.
  • Attend product
- and skills workshops as and when required.

  • Promote the brand and values of the company in all activities and functional areas both internally and on the client's side.

R15 000,00 - R25 000,00 per month

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