International Administrator Gi - Tygervalley, South Africa - Sanlam

Sanlam
Sanlam
Verified Company
Tygervalley, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Who are we?
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle
- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life
- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

  • Job purpose
  • To be responsible for giving support to the Offshore Specialist offering excellent client service support and administration.
  • Key Outcomes
  • The following outcomes will be expected to be achieved by the International Administrator:
  • Assisting the Offshore Specialist in servicing brokers and in the process reaching monthly inflows targets
  • Assisting Business Development with administration for Broker Assistants, Broker Consultants, Broker Office Personnel and Brokers
  • Managing the Broker Database
  • Performing and providing analysis for Brokers
  • General daytoday tasks associated with supporting the Offshore Specialist when dealing with clients and Intermediaries (Brokers/IFA)
  • Telephone enquiries and written communication
  • Assistance to Client/Intermediaries with regards any business queries
  • Qualifications and experience
  • Grade 1 3 years' experience in within the investment / collective investment service industry with international exposure
  • Relevant tertiary qualification/CFP/RFP 1/2/3 will be advantageous
  • Exposure of the Investments/Sales Environment
  • Knowledge of Unit Trusts, Linked Products and Offshore products and investments
  • Communication skills (written & verbal)

Competencies

  • Maintaining Relationships
  • Attention to detail
  • Contributing to Team Success
  • Conflict Resolution
  • Analytical thinking and Problem Solving
  • Client Services Orientation
  • Planning and Organising
  • Excellent Decision Making Skills
  • Excellent Telephone Etiquette
  • Enthusiasm/ Proactive

Attributes

  • Positive, enthusiastic attitude
  • Teamwork
  • Ability to thrive under pressure
  • Honesty, integrity and respect
  • Resilience

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Turnaround timeOur commitment to transformation**Glacier is committed to excellence and striving towards Employment Equity. The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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