Senior Portfolio Manager - Umhlanga, South Africa - Bidvest Facilities Management

Thabo Mthembu

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Thabo Mthembu

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Description

ROLE PURPOSE


To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA.


MAIN OUTPUTS

  • Responsible for driving integrated Facilities Management (FM) services and strategy for the Client
  • Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA)
  • Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to Client needs
  • Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained
  • Ensure timeous signoff and variance explanations on P&L's
  • Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
  • Manage back to back SLA agreements with suppliers and contractors
  • Monitor service providers' (contractors) performance and effect corrective action on any deviations to the SLA
  • Assist in the management of FM projects and provide technical support, where applicable
  • Demonstrate and instill effective adherence to processes on infrastructure maintenance
  • Explore and recommend innovative methods, based on best practices, in order to bring about costeffective solutions
  • Ensure timeous processing of invoices
  • Provide monthly reports and feedback on continued compliance to the SLA
  • Building strategic relationships both internally and externally
  • Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
  • Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
  • Ensure adequate staff placement i.e. prepare suitable shiftroster where applicable and manage/approve applicable leave for subordinate employees
  • Responsible for training, coaching, mentoring & development of subordinate employees

_ The Applicant must meet the following requirements:_

  • National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
  • Matric (Senior Certificate)
  • Valid SA Drivers License
  • 8yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
  • Facilities Management, CRM, Property Management & Financial Management
  • MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
  • Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law

FUNDAMENTAL COMPETENCIES

  • Initiative/Proactivity
  • Deadline Driven & Highly Motivated
  • Stress Tolerant
  • Excellent Written Communication
  • Supervisory Skills
  • Subordinates Capacity Building
  • Customer Focus
  • Negotiation Skills
  • Analytical Skills
  • Planning/Scheduling/Objective Setting
  • Teamwork & Partnering
  • Relationship Building
  • Interactive Reasoning
  • Excellent Oral Communication

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