Operational Executive - Cape Town, South Africa - Ticketpro

Description

Job Description

About Ticketpro:

Ticketpro is at the forefront of revolutionizing the event and entertainment industry in South Africa. Our innovative ticketing platform is dedicated to providing seamless and unforgettable experiences for both event organizers and attendees. As we continue to grow, were seeking a dynamic Operational Executive to join our team and help drive operational excellence.

Role Overview:

As an Operational Executive at Ticketpro, youll play a crucial role in overseeing and optimizing our operational processes to ensure efficiency, quality, and excellence. Youll collaborate closely with cross-functional teams to streamline workflows, implement best practices, and drive continuous improvement initiatives. If youre a strategic thinker with a passion for operational excellence, we want you on our team

Key Responsibilities:

• Develop and execute operational strategies and initiatives that support the companys goals and objectives.
  
• Identify opportunities for process optimization, automation, and efficiency improvements.
  
• Streamline operational workflows and procedures to maximize productivity and minimize costs.
  
• Establish and enforce standardized processes and best practices across all operational functions.
  
• Collaborate with cross-functional teams, including sales, marketing, customer support, and technology, to ensure alignment and coordination.
  
• Serve as a liaison between different departments to facilitate communication and resolve operational issues.
  
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement.
  
• Generate regular reports and analysis to provide insights and recommendations to senior leadership.
  

Requirements

• Bachelors degree in business administration, operations management, or a related field.
  
• Proven experience in operational roles, with a focus on process optimization and continuous improvement.
  
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
  
• Detail-oriented mindset with a commitment to delivering high-quality results.
  

Benefits

• Competitive salary and benefits package.
  
• Opportunity to make a significant impact and contribute to the success of Ticketpro.
  
• Dynamic and collaborative work environment with a diverse and talented team.
  
• Access to exclusive events and entertainment perks.
  

Join Ticketpro and play a key role in driving operational excellence as we redefine the event and entertainment industry in South Africa

Requirements
Bachelor's degree in business administration, operations management, or a related field Minimum 2 – 3 year experience in ticketing for events/sports industry. Proven experience in a senior leadership role, with a focus on operations management and strategic planning. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Excellent communication and interpersonal skills, with the ability to influence and inspire others. Demonstrated track record of driving operational excellence and delivering results in a fast-paced environment.