Receptionist - Midrand, South Africa - SACAA

SACAA

Verified Company

Midrand, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Overall, Purpose of the Job

Receive and efficiently direct the clients accessing the SACAA to the required service area.

Front line

To provide a friendly and efficient frontline service for the SACAA and its clients, by greeting, directing and assisting them get service.

Administrative Duties

Receiving and recording of all documentation, mail and parcels delivered at the reception.
Ensure that documentation received is dispatched daily through the normal processes.
Review and record any documentation that is not collected for action within 24 hrs and report it to the Manager: Customer Relationship Management for further action

Emergency and Security Protocols

Notify appropriate personnel of emergency/crisis situations or unusual behaviour or condition of clients in terms of OHS Act and Security protocols.

Training of Entry level Client Services Officers

Train entrylevel frontline receptionist to enable them to perform all aspects required in terms of their key performance areas.

Education
-
Minimum Requirements
Grade 12

Ideal
Post Matric Certificate in Customer Relationship Management / Public Relations / Communications / Frontline

Experience
2-5 Years in Client Services or Receptionist experience

**Closing date: 21 June 2023