Showroom Consultant - Johannesburg - Lumina Personnel

Description

Job Title: Showroom Consultant - Luxury High End Finishings & Furnishings / Interior Design

Location: Parkhurst, Johannesburg/South Africa

Key Responsibilities:

• Assess customer needs and promote relevant products.
• Maintain exceptional product knowledge to provide expert advice.
• Meet sales targets and manage backorders efficiently.
• Foster client relationships and invite them to view new product ranges.
• Create visually appealing showroom displays.
• Ensure accurate product tagging and pricing.
• Oversee management of old, slow-moving, or damaged stock.
• Perform opening and closing procedures as necessary.
• Manage outgoing samples and update sample books in a timely manner.
• Place daily stock orders and verify delivery receipts.
• Report stock shortages and communicate with clients for order collection.
• Process and pack additional products promptly.
• Inspect and receive consignment deliveries.
• Accurately file invoices and waybills.
• Facilitate client order collection and process credits.
• Conduct monthly stock takes of sample books and hangers.
• Manage hanger samples and issue marked cuttings as required.
• Maintain minimum book stock on the floor and effectively manage the appro system.
• Coordinate events by sending invitations and tracking RSVPs.
• Book venues and catering, hire equipment, and manage expenses accordingly.
• Provide cuttings, samples, and appro's upon request.
• Address queries from sales consultants and their clients in a timely and efficient manner.
• Resolve payment queries and collect COD payments.
• Operate the POS system and reconcile invoices daily.
• Resolve account queries prior to processing sales.

Requirements:

• National Senior Certificate; tertiary qualification advantageous.
• Minimum 3 years of experience in showroom sales; interior decor/design and retail experience beneficial.
• Sales, customer service, product knowledge, negotiation, presentation, database management, POS systems, stock control, campaign implementation, branding, report writing, MS Office.
• Fluent in English and one other South African language (dependent on location).