Senior Specialist: Quality Assurance - Johannesburg, South Africa - Absa Bank Limited

Absa Bank Limited

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Bring your possibility to life Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Senior Specialist:

Quality Assurance within Group Compliance is responsible for the planning, execution and management of the quality assurance reviews in accordance with the QA Assurance Methodology that is aligned to the Globally Accepted Compliance Practice (GACP) Framework and relevant policies, procedures and other quality standards.

The Specialist will be responsible for the independent assessment of the Group Compliance assurance activities to ensure adherence to compliance policies and frameworks.

The role is uniquely positioned in that it provides insights into the practices of the Compliance function and offers a unique opportunity to spearhead and improve the overall quality of the Group Compliance practices.

Job Description:

Perform key administrative and managerial activities for the QA Compliance department to assist the Head of QA
Utilisation of indepth knowledge of the QA Methodology to design, manage and report on the QA reviews performed to the Head of QA who will report on results and thematic issues to the Head of Compliance.
Provide effective feedback to the team on an ongoing basis during the QA process
Engage with stakeholders on progress of the QA activities
Responsible for QA for adherence with the Group Assurance Methodology and associated templates
Develop and provide training to all M&T, FACT and Advisory teams for new joiners and existing team members on a regular basis
Provide oversight and guidance to the M&T, FCAT and Advisory teams through additional on the job training, and guidance sessions
On an ongoing basis and through review of deliverables, provide realtime coaching to the M&T and Advisory teams and feedback to the Heads of Compliance on any corrective actions or process enhancements identified during reviews
Develop, maintain, and obtain key M&T, FCAT and Advisory metrics to measure the quality and timeliness of the M&T, FCAT and Advisory activities and other deliverables to enable reporting by the Head of QA
Provide a holistic view on all M&T, FCAT and Advisory activities performed across AGL through assisting the Head of QA in report consolidation on the outcomes on monthly basis included status of actions as well as reviews in progress
Ensure an effective planning process including assisting the Head of QA in the facilitation of the completion of the QA Compliance plan
Assisting the Head of QA in the coordination of any Group-Wide QA Compliance activities, incl. System Enhancements and Reviews, etc.
Seek opportunities to continuously improve the department including identifying areas to automate and streamline existing processes
Bring and advocate for a systematic, disciplined, riskbased approach to both QA Compliance and Compliance Assurance activity by being an integral part of the review planning process
Build effective and trusting relationships with the Heads of M&T, FCAT and Advisory teams and other lines of assurance stakeholders
Assist the Head of the QA department in keeping current on changes and emerging best practices of the QA profession; undertake research into other emerging issues and opportunities
Demonstrate professional skepticism and personal accountability
Fulfilment of any adhoc activities as required

Qualifications and Experience

Essentials:

Professional Auditing Certification
Certified Internal Auditor (CIA), CISA or equivalent
B Degree in a Commercial, Regulatory or equivalent NQF level 6 qualification or higher
7 years' experience in riskbased auditing, technology riskbased auditing, risk management or risk or control activities in a regulatory discipline
Banking experience gained through auditing or in line management
Experience in the management of a team
Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

Preferred: