Logistics Administrator - Parys, South Africa - MACLEAN ENGINEERING & MARKETING CO. LIMITED

Description

POSITION TITLE:
Logistics Administrator


DEPARTMENT:
RSA Aftermarket


LOCATION:
Parys, Free State, South Africa


About the Position:

The Logistics Administrator is responsible for coordinating all material related activities as well as supporting the operational functions of the Parts & Logistics Lead.

The Logistics Administrator is ultimately responsible for coordinating all office, shop, warehouse, and service duties to ensure internal and external customers receive exceptional service.

This position will also require proficiency with any of the following competencies:

• Respond promptly and appropriately to internal and external customer requests for quotes, orders, expediting, inventory, orders, and shipments.
• MS Office
• Prepare quotes for regular stock & nonstock items. Follow up on quotes to close orders and/or collect sales data on lost orders.
• Assist with inventory control activities.
• Participate in periodic stock takes.
• Expedite inventory for sales orders and investigate back orders with purchasing.
• Prepare and review sales order backlog report and communicate ETAs to customers.
• Maintain organized and accessible files of sales documents.
• Prioritize, receive, enter, and ship orders.
• Coordinate transportation arrangements for outgoing shipments and prepare commercial/shipping documentation for exports.
• Liaise with 3PL partners to achieve order completion.
• Prepare reports.
• Maintain daily log book or electronic journal of daily calls and activities.
• Share oncall responsibility with fellow employees.
• Minimum High School Certificate
• Diploma or Degree in Logistics/Supply Chain Management
• A solid understanding of an endtoend supply chain.
• 35 years' experience working in a fastpaced office/customer service environment.
• Working experience in exports and 3rd party logistics would be advantageous.
• Working experience on Excel (Intermediate level).
• Proven ability to provide exceptional customer service, multitask, organize a variety of duties with tight timelines, and efficiently and effectively address internal and external customer issues.
• Excellent computer skills (i.e. Excel, Word, PowerPoint, Access, Project, and Outlook).
• Exposure to and/or experience with heavy equipment and components are an asset.

About Us:

The MacLean Way

Equipping the mining world with innovative mobile equipment solutions is _what_ we do at MacLean, but more importantly is the _why_.

We aspire to be best-in-class leaders in the design, manufacturing, and support of engineered solutions that make mining safer, greener, and more productive.

This brand promise is inextricably linked to our people.

We are a global, family-owned company where we treat each other, our customers, and our host communities as if they were family.

This is our competitive differentiator across the board when it comes to employee development, customer relationships, and business results.

Our production facilities and branch footprint on four continents and market reach into six continents is in keeping with the scope of our ambition to develop paradigm-changing, tech-enabled mining vehicles the world over.

This transformative vision requires a wide range of talent working together across the company's manufacturing, engineering, product management, marketing, sales, aftermarket support, finance, and human resource functions.

If this sounds like you, dive in and join the MacLean innovation wave