Lodge Anchor - Polokwane, South Africa - IntelliStaff
Description
Area Location /:
Hoedspruit, Limpopo
Qualifications & Requirements:
- The core function of the lodge anchor is to host the guest and manage all aspects of them to maximize guest delight
- Valid RSA Driver's License
- Exceptional Guest Relations skills
- Ability to manage staff
- Understanding and ability to manage the different departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes and stock control
Experience:
- Minimum 2 years experience in a Big 5 reserve and 4star lodge necessary
- ResRequest experience will be beneficial
Package:
- Salary is negotiable depending on experience and references
- Accommodation
- Meals while on duty
- 21 days on 7 days off work cycle
- 15 days annual leave
- Provident Fund
Responsibilities:
Responsibilities include but not limited to:
- Meticulous in all aspects of managing the lodge
- Managing, Overseeing Staff with the General Manager
- Staff training and development
- Assisting the marketing manager to get content for social media
- Hosting Duties
- Allocation of Airport Transfers
- Little paws program
- Assistance around the lodge in other departments if needed
- Reporting to General manager, Group Operations Manager(s) and Head Office
Financial:
- Stock control and stock takes
- Maintain the correct allocations of expenditures
Rooms Division:
- Manage the housekeeping and front office departments in conjunction with your HOD and General Manager
- Ensure the lodge maintains the required standards aesthetically
- Food and Beverage and Kitchen
- Ensure costs are maintained as per the required standard
- Assist with Events planning and execution
- Assist with menu planning and cost control
Attributes:
- Mature and responsible
- Well spoken, wellgroomed and presentable
- Strong leadership capabilities
- Positive attitude and approach toward team work
- Hands on approach towards the guest experience
- Ability takes initiative and problem solve
- Excellent guest interaction skills
- Passionate and proactive towards personal growth and training
- Sober Habits, NO DRUGS
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