Current jobs related to Collections Manager - Sandton - Dananda Talent

  • JSE Limited

    Accounts Receivable Administrator

    6 days ago

    JSE Limited Sandton

    **Job Summary** · The JSE Limited is seeking a highly skilled and experienced Accounts Receivable Administrator to join our dynamic team based in Sandton. The successful candidate will be responsible for debtor management and collections support, as well as back-office administra ...

  • Regenesys

    Registered Attorney with Debt Collection Expertise

    1 week ago

    Regenesys Sandton

    Job Title: Registered Attorney with Debt Collection Expertise · Job Type: Full-time · We are seeking a registered attorney with specialized experience in debt collection. The ideal candidate will have a strong background in debt recovery litigation, creditor's rights, and complia ...

  • Nutun

    Executive: Legal Collections and Recoveries

    4 hours ago

    Nutun Sandton

    Key Role Summary · This leadership position is responsible for the design, formulation and implementation of the Legal Collections & Recoveries operational and strategic framework to achieve the company's overall strategy. The role ensures business growth through the achievement ...

  • The Recruitment Council

    Debt Collector Specialist

    4 days ago

    The Recruitment Council Sandton

    Our client is seeking a Debt Recovery Specialist to support Credit Risk Advisors and their team in enhancing customer cash flow and minimizing risk through proactive debt recovery. · Key Responsibilities: · Take accountability for own work and delivery, managing operational tasks ...

  • South African National Blood Service

    Relief Donor Care Officer

    4 days ago

    South African National Blood Service Sandton

    Job Title: Registered Professional Nurse - Blood Collection Department · About the Opportunity · The South African National Blood Service is seeking a qualified Registered Professional Nurse to join their blood collection department. This role involves assessing donor acceptabili ...

  • Nutun

    Call Centre Team Manager Sandton

    1 week ago

    Nutun Sandton

    About the Role · We are seeking an experienced Team Manager with Telecoms expertise to oversee and support Call Centre Agents in achieving performance standards. The incumbent will be accountable for Call Centre Agents' performance through quality monitoring, report compilation, ...

  • CAPAGO International

    HR PAYROLL OFFICER

    20 hours ago

    CAPAGO International Sandton

    Job Description · The HR Payroll Officer at Capago is responsible for preparing and assisting in processing the payroll for the group. · Key Responsibilities · Maintain accurate and secure payroll records, including employee data, pay checks, and tax forms; · Collect timesheets, ...

  • Nutun

    Risk Specialist

    5 days ago

    Nutun Sandton

    Nutun Risk Specialist Role · About the Role: · The Risk Specialist will execute, monitor and analyse predefined campaign strategies aligned to our new vertical strategy. They will formulate and implement the Agency operational strategy to achieve the overall Target Credit Recover ...

  • talentCru

    Legal Counsel Sandton

    5 days ago

    talentCru Sandton

    Legal Counsel Position · Our client in the banking industry is seeking a talented Legal Counsel to provide support to their Senior Litigation Manager and broader Legal Department. · Key Responsibilities: · Coordinate the transition of non-performing accounts to the legal division ...

  • talentCru

    Legal Counsel

    5 days ago

    talentCru Sandton

    Legal Counsel to Support Our Banking Client · We are seeking a talented Legal Counsel to provide effective support to the Senior Litigation Manager and the broader Legal Department in the exciting world of banking. · Responsibilities · Coordinate the transition of non-performing ...

  • Catch Recruit

    Operational Accountant Sandton

    5 days ago

    Catch Recruit Sandton

    Key Responsibilities · We are seeking an experienced accounting professional to join our team as a key player in managing and processing financial transactions. · Duties and Responsibilities · Prepare and reconcile bank statements, ensuring accuracy and timeliness. · Produce and ...

  • Catch Recruit

    Accountant Sandton

    1 week ago

    Catch Recruit Sandton

    Accountant Position · This is a full-time on-site role for an Accountant responsible for financial tasks. Key responsibilities include reconciling bank accounts, sending client statements, collecting funds from debtors and suppliers. · Key Qualifications · Familiarity with financ ...

  • Monocle Solutions Group

    Monocle Consultant/Manager

    1 week ago

    Monocle Solutions Group Sandton

    About the Job · We are seeking an experienced professional to join our team as a consultant/manager in the insurance sector. This role offers the opportunity to accelerate your career and make a meaningful impact in the world of finance. · As a Monocle Consultant/Manager, you wil ...

  • DMX Africa

    Debtors Controller

    3 days ago

    DMX Africa Sandton

    Job Description: · DMX is a leader in digital sensory solutions. We are looking for exceptional individuals with proven experience in performing at a high level. · Key Requirements: · A minimum of 10 years' work experience. · A minimum of 5 years' experience in debt collection or ...

  • Enigma and Mass Personnel (Pty) LTD

    Product Manager

    1 week ago

    Enigma and Mass Personnel (Pty) LTD Sandton

    Product Manager (Head of Client Onboarding) · The ideal candidate will be responsible for ensuring seamless customer onboarding across all channels. · Implement and onboard new customers through OBT and traditional methods. · Promote the adoption of new technology developments wi ...

  • Employment Solutions

    Accounts Payable

    5 days ago

    Employment Solutions Sandton

    Key Accountabilities · Maintain accurate and timely reconciliation of both debtors and creditors. · Ensure timely payment to creditors within agreed terms. · Effectively manage debtors, collect deposits, and perform reconciliations in a timely and accurate manner. · Required Skil ...

  • AtripleA

    Junior Bookkeeper

    5 days ago

    AtripleA Sandton

    Junior Bookkeeper · Duties and Responsibilities: · Daily processing of all cashbooks, ensuring accuracy and completeness. · Full Creditors function - Preparing payments daily/weekly/monthly, maintaining relationships with suppliers. · Capturing Cash books from various banks, incl ...

  • Bahna Engineering INT

    Purchasing Manager

    2 days ago

    Bahna Engineering INT Sandton

    Strategic Sourcing Expertise · We are seeking a highly skilled Strategic Sourcing professional to join our team at Bahna Engineering International Co. The ideal candidate will have expertise in devising and implementing fruitful sourcing strategies that drive profitability. · The ...

  • BituNil

    Territory / Area Sales Engineer - Alex Based

    1 day ago

    BituNil Sandton

    Territory/Area Sales Engineer · Develop a comprehensive action plan to achieve sales targets within assigned customer lists and geographic areas. · Create flexible monthly and weekly plans, including route optimization, travel schedules, visit frequencies, and regular review with ...

  • A 1L Realization (Pty) Ltd

    Senior Specialist

    21 hours ago

    A 1L Realization (Pty) Ltd Sandton

    Our client in the telecommunications sector is seeking a professional Senior Specialist: Tower Inspection & Compliance. This role is a contract position for 12 months. · The successful candidate will be responsible for complete technical operations and end-to-end service provider ...

  • PartServe Channel Support (Pty) Ltd

    Warehouse Dispatch Clerk

    2 days ago

    PartServe Channel Support (Pty) Ltd Sandton

    Warehouse Dispatch Clerk Role at PartServe Channel Support · We are a leading IT outsource warranty management company, representing various well-known brands in the industry. Our company stocks and sells spare parts for all supported products and offers solutions for IT asset di ...

    • Collections Manager - Sandton - Dananda Talent

    Dananda Talent
    Dananda Talent Sandton

    3 weeks ago

    Default job background
    Description

    Key Responsibilities

    The Collections Manager will develop and implement scalable collections strategies for student payments, institutional billing, and enterprise accounts. This involves optimizing digital payment recovery processes through automation and AI-driven collections tools.

    • Develop and implement tailored collections strategies for student payments, institutional billing, and enterprise accounts.
    • Optimize digital payment recovery processes through automation and AI-driven collections tools.
    • Identify trends in delinquent accounts and design proactive recovery strategies.
    • Balance customer experience with revenue recovery to maintain a positive brand reputation.

    Team Leadership & Development

    The Collections Manager will supervise and mentor a large collections team, ensuring high performance and engagement. Training programs will be developed to enhance negotiation, compliance, and conflict-resolution skills.

    • Supervise and mentor a large collections team, ensuring high performance and engagement.
    • Develop training programs to enhance negotiation, compliance, and conflict-resolution skills.
    • Establish performance metrics and implement incentive programs to drive results.
    • Foster a culture of accountability and continuous improvement within the team.

    Performance Monitoring & Reporting

    The Collections Manager will track and analyze collections performance metrics, including recovery rates and efficiency KPIs. Regular reports will be prepared and presented to finance and executive leadership.

    • Track and analyze collections performance metrics, including recovery rates and efficiency KPIs.
    • Prepare and present regular reports to finance and executive leadership.
    • Implement and enhance dashboards for real-time collections tracking.
    • Utilize predictive analytics to forecast collections trends and adjust strategies accordingly.

    Compliance & Risk Management

    The Collections Manager will ensure adherence to financial regulations, including FERPA, FDCPA, and consumer protection laws in student collections. High-risk accounts will be managed collaboratively with legal teams as necessary.

    • Ensure adherence to financial regulations, including FERPA, FDCPA, and consumer protection laws in student collections.
    • Collaborate with legal teams to manage high-risk accounts and escalate as necessary.
    • Maintain transparent documentation of collections processes and ensure ethical standards are met.

    Stakeholder Communication & Escalation Management

    The Collections Manager will serve as the primary escalation point for complex collections cases. Relationships will be built with schools, institutions, and corporate partners to streamline bulk payment processing.

    • Serve as the primary escalation point for complex collections cases.
    • Work closely with finance, customer success, and legal teams to resolve payment disputes.
    • Build relationships with schools, institutions, and corporate partners to streamline bulk payment processing.
    • Engage with technology teams to integrate AI and automation solutions for enhanced efficiency.

    Qualifications

    • Bachelor's degree in Business Administration, Finance, Accounting, or a related field; MBA preferred.
    • Minimum 7+ years of experience in a high-volume collections management role, preferably in EdTech, SaaS, or consumer finance.
    • Proven ability to lead large teams (30+ employees) across multiple locations or remote environments.
    • Experience with automated collections systems, CRM tools, and financial reporting platforms.
    • Strong understanding of student financing, institutional billing, and corporate payment structures.
    • Expertise in negotiation, conflict resolution, and customer relationship management.
    • Strong analytical and strategic thinking skills.

    Requirements

    • Ability to handle high-pressure collection targets while maintaining positive client relationships.
    • Experience in AI-driven and automated collections strategies.
    • Knowledge of legal compliance regarding student and institutional payments.
    • Excellent leadership, communication, and interpersonal skills.
    • Strong organizational skills with the ability to manage high transaction volumes efficiently.

    Key Performance Areas (KPAs)

    1. Collections Strategy & Execution (35%)
    2. Team Management & Development (25%)
    3. Performance Monitoring & Reporting (20%)
    4. Compliance & Risk Management (10%)
    5. Stakeholder Communication & Escalation Management (10%)

    Key Performance Indicators (KPIs) & Metrics

    • Collections Recovery Rate: Percentage of overdue accounts collected within a specified timeframe.
    • Efficiency of Collections Process: Reduction in average collection time through automation and AI tools.
    • Team Performance & Engagement: Employee satisfaction scores, retention rates, and training completion metrics.
    • Compliance Adherence: Percentage of collections in full legal and regulatory compliance.
    • Escalation Resolution Efficiency: Resolution time for escalated collections cases, targeting a 48-hour SLA.

    This role is critical to financial sustainability in an EdTech environment where student affordability, institutional partnerships, and digital payment models play a vital role. The Collections Manager will need to balance revenue goals with a customer-first approach, ensuring students and organizations meet their financial commitments while preserving the company's mission and reputation.

Jobs