Senior Manager - Johannesburg, South Africa - Nedbank

    Nedbank
    Nedbank Johannesburg, South Africa

    3 weeks ago

    Nedbank background
    Description

    Requisition Details & Talent Acquisition Consultant

    REQ Keabetswe Modise

    Job Family

    Information Technology

    Career Stream

    IT Application Development

    Leadership Pipeline

    Manage Managers

    Job Purpose

    To manage a portfolio through multiple teams with a medium term strategic horizon.

    Job Responsibilities

    • Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
    • Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
    • Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
    • Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
    • Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
    • Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
    • Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
    • Ensured that all individual and department results were delivered within budget to deadlines
    • Delivered services to client expectations and Nedbank standards
    • Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
    • Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
    • Managed Stakeholder Relationships
    • Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
    • Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
    • Ensure that professional solutions delivered within agreed parameters and timelines
    • Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
    • Enable the building of commercially viable relationships with clients by providing quality advice to clients
    • Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
    • Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
    • Delivered best practice services to client expectations
    • Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
    • Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
    • Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
    • Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
    • Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
    • Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
    • Manage multiple assets through the development, implementation, review of strategies and planning for area

    Job Responsibilities Continue

    • Proven Management experience
    • Technical knowledge of an Enterprise Windows Server Environment
    • Expertise in daily operational duties and function of a Windows team.
    • Oversee the operation, maintenance, and procedures of our enterprise Windows server environment.
    • Lead a team of Managers and senior server engineers, fostering a collaborative and efficient work environment.
    • Develop and implement strategies for server optimization and increased efficiency.
    • Ensure the security and integrity of the server environment.
    • Coordinate with other IT teams and departments to meet organizational goals.
    • Manage all support activities to maintain a highly stable and available enterprise environment.
    • Proven experience in managing large-scale Windows server environments.
    • Strong leadership skills and experience in managing technical teams.
    • Exceptional knowledge of Windows server setup, configuration, and maintenance.
    • Excellent knowledge of VMWARE infrastructure and physical servers.
    • Familiarity with server security protocols and disaster recovery procedures.
    • Strong problem-solving skills and the ability to work under pressure.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Tertiary Qualification/ formal accreditation in Professional field
    • MMP/SMP / MM or equivalent
    • BSC Computer science
    • BComm Information Technology
    • Post graduate management qualification
    • MBA

    Essential Certifications

    • ITILTalent nurturing or equivalentMMP/SMP / MM or equivalent

    Minimum Experience Level

    • 5 -10 years Proven Management experience
    • 3 – 5 years Technical knowledge of an Enterprise Windows Server Environment
    • Expertise in daily operational duties and function of a Windows team
    • Strong leadership skills and experience in managing technical teams

    Technical / Professional Knowledge

    • Budgeting
    • Business administration and management
    • Change management
    • Client service management
    • Communication Strategies
    • Diversity management
    • Employee training/development
    • Financial Accounting Principles
    • Governance, Risk and Controls
    • Principles of project management
    • Relevant regulatory knowledge
    • Stakeholder management
    • Strategic planning
    • Talent management
    • Workforce planning
    • Business writing skills
    • Management information and reporting principles, tools and mechanisms
    • System Development Life cycle(SDLC)
    • ITIL
    • IT Architecture
    • General Communication Skills
    • Joint application development
    • Organisational structure
    • Influencing
    • IT Assets management processes

    Behavioural Competencies

    • Building Partnerships
    • Facilitating Change
    • Inspiring others
    • Business Acumen
    • Building partnerships
    • Driving for Results
    • Selecting Talent

    Please contact the Nedbank Recruiting Team at