Area Manager / Performance Coach R30 000,00 CTC - Cape Town - Edge Field Marketing

    Edge Field Marketing
    Edge Field Marketing Cape Town

    3 days ago

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    Description

    Performance Coach Job Description

    An opportunity has arisen for a suitable individual to coach and manage Ambassadors within a specific territory across various locations.

    The Performance Coach reports directly to the Regional Manager and may deputise for the Regional Manager for the particular region.

    Duties Responsibilities

    Key accountabilities:

    1. Ambassador Capacitation Development:
      • Each Ambassador is comprehensively trained in necessary aspects to perform their role at minimum set standards.
      • Each Ambassador has correct uniform and tools equipment in good condition and accounted for.
    2. Ambassador InStore Presence Performance:
      • Each Ambassador meets monthly sales and other performance objectives.
      • Each Ambassador meets customer service satisfaction criteria set.
      • Each Ambassador has sound working relationship with store management.
      • Each Ambassador adheres to predetermined work schedule.
      • Each Ambassador is correctly attired and meets company grooming standards.
    3. People Management Administration:
      • All prescribed staff documentation records are correctly completed and stored.
      • Monthly store visit schedule is produced in advance and adhered to.
      • Ambassadors take leave regularly and no leave balances exceed maximum.
      • Monthly performance appraisals are completed for each Ambassador.
      • Corrective action is taken for underperforming staff.
      • Disciplinary processes are instituted for qualifying transgressions.
      • Exiting staff are correctly offboarded.

    Desired Experience Qualifications

    • Clear credit criminal record
    • South African citizen valid ID document proof of residence bank account
    • Remotely managed large teams of 10-20 staff members
    • Reliable transportation business insurance
    • Tertiary qualification businessrelated field Sales Marketing Commerce
    • At least 5 years management experience similar portfolio
    • Experience retail sector
    • Proven record sales management achievements
    • Excellent sales marketing skills
    • Excellent coaching training skills
    • Good people management team engagement skills
    • Outstanding organisation time-management skills
    • Strong commitment delivering high level customer service
    • Reliable selfmotivated able work independently part team
    • Able work pressure meet deadlines
    • Computer literate Microsoft Office intermediate
    • Organisational skills ability plan delegate organise defined timelines
    • Good verbal written communication skills

    Closing date position: by pm.

    Applicants meeting minimum criteria completing online form considered.

    Please note due high volumes applications kindly consider application unsuccessful contacted two weeks.



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