Medical Admin Assistant - Paarl, South Africa - Spescare
Description
SUMMARY
Provide administrative support to Case Manager. Provide back-up receptionist duties for the front-desk of the facility. Liaise with other managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following.
Other duties may be assigned:
Administration duties:
- Performing administrative duties, and additionally fill in duties for Case Manager and Receptionist.
- Efficient and effective filling of general documentation.
- Photostat all printed forms as required by Spescare.
- Ensure all invoices are send Accounts Department.
- Dealing with all enquiries form accounts department regards to invoices.
Authorisation, Accounts and Billing:
- Responsible for the processing of all authorisation request to medical aids.
- Updates reports to Medical Aid for extended Length of Stay
- Confirming authorisations with hospital and medical schemes.
- Liaise with hospital, doctor and patient regarding admission to facility.
- Manage medical aid and private patient payments by communicating to the relevant parties.
- Relevant patient daily bed billing.
- Assist with daily Ward Stock billing, including oxygen billing, according to patient usage (hospital dependent).
- Finalising patient billing sheets in the files in preparation for hand over to case manager for releasing of accounts.
Discharge responsibilities:
- Before final discharge ensure the correct date of discharge and place to discharge.
- Discharge patient from the system.
- Close patient file and ensure all documents are signed and up to date.
- Hand over file for FINAL billing.
- Archiving patient files after final billing.
- Discharge reports compile and send to referring Specialists and GP's
EDUCATION and/or EXPERIENCE
Experience:
One year medical/healthcare administrative experience in a medium to large concern.
Education:
Matric and a secretarial or other relevant tertiary qualification.
SKILLS
- Fully bilingual.
- Good English written and verbal communication.
- Excellent telephone manner with an overall pleasant disposition.
- Ability with to work in Microsoft Office ( Word, Excel, Outlook etc.)
- Ability to be assertive when needed.
- Flexible work style.
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