Hotel Duty Manager - Camps Bay, South Africa - HotelJobs
Description
Village N Life is a leading Tourism and Hospitality company that focuses on growing their employees through excellent staff incentives and training programs.
Part of our portfolio, Camps Bay Retreat, seeks an experienced and passionate Hotel Duty Manager.Minimum requirements
- Matric
- Tertiary Hospitality qualification preferred
- Minimum 2 years experience in a similar position within a 4/5 star property
- Strong OPERA knowledge advantageous
Duties and Responsibilities
- Take complete ownership of all departments in your property focusing on the experience and satisfaction
- Manage arrival / departure experience
- Room checks
- Ensure good TripAdvisor rating all reviews to be responded to in 48 hours
- Staff training
- Achieve the financial budgets for the month
- Payroll
- Sign off monthly income statement with backup for variances
- Rostering of all staff
- Ensure preferred suppliers are used
- Property inspections
- Monthly evaluation procedures to be done
- Work alongside the HR, Finance and operational teams to ensure guest satisfaction
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