Process Analyst - Johannesburg, South Africa - IT Ridge Technologies

Thabo Mthembu

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Thabo Mthembu

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Description

The main purpose of this position is to identify, prioritize, assess and develop robotic process-automated solutions for the group, working closely with key stakeholders to ensure business value to the group

Detailed description:


  • Advise on, and facilitate an understanding of, RPA capability to create awareness around the selection criteria of viable processes for RPA.
  • Manage the portfolio of RPA processes.
  • Lead the discovery, identification and recording of processes for automation.
  • Lead the assessment and profiling of business processes within the group for suitability of RPA and business value.
  • Manage the quality of the endtoend delivery of automations, from process assessment to deployment.
  • Assess, optimise and report on the business value of the RPA centre of excellence (CoE) automation portfolio.
  • Provide requirements traceability for the validation and verification of automations.
  • Work with the enterprise architecture and RPA development teams to ensure the alignment of technology road maps to the information technology (IT) strategy.
  • Plan and facilitate user acceptance testing.
  • Provide training to the business process SMEs and their teams on executing the new process using robotics.
  • Support the remediation of production defects, as needed.

Job requirements

  • A Bachelor's degree (NQF 7) in Computer Science or Information Management
  • A relevant business analysis certificate
  • RPArelated certification (Automation Anywhere, BluePrism, UIPath etc.)
  • At least 45 years of experience in a process analysis environment, with at least 1 year of experience in RPA and at least 23 years of experience in business analysis.

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