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Inbound Customer Service Operations Coordinator - Durban - Kerry Kopp Recruitment
Description
Key Responsibilities:
• Perform data quality checks on captured files to ensure accuracy and completeness.
• Facilitate the exchange of information between the Line and FCMS by requesting and uploading ANFs as required.
• Act on all SOB requests in a timely and efficient manner.
• Coordinate the preparation and distribution of ANFs and correct invoices to clients seven days prior to ETA.
• Process SARS via EDI within the established deadlines.
• Monitor Sentry reports daily to identify and address any discrepancies.
• Maintain accurate and up-to-date sailing schedules, updating them six weeks in advance.
• Ensure the timely and accurate update of Vessel ATAs on Oasis.
• Address re-direction and urgent movements as needed.
• Coordinate the preparation and handover of trem cards and haz declarations to ICS for hazardous cargo.
• Monitor NRCS and SAPS Border stop containers, as well as DAP and DDP shipments.
• Prepare and distribute the Outturn report to agents for follow-up.
• Inspect damaged cargo and instruct ICS on proper handling and disposal procedures.
• Process invoices within 24 hours of receipt, ensuring timely payment and providing proof of payment to the relevant parties.
• Monitor container release status on NAVIS.
• Prepare accurate costing, including verifying origin billing and invoicing, and following up on amended invoices with correct charges.
• Assign and manage emails within designated timeslots, responding to emails within six working hours of receipt.
• Oversee the functions of allocated Inbound Clerks.
• Meet monthly budget targets for volume and revenue.
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Sales Operations Coordinator
Full time Keller Executive Search- Durban
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Operations Coordinator
Full time The Faculty- Umhlanga
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Portable Loo''s Coordinator
Meondoholdings- Durban
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Port Logistics Coordinator
Full time Hire Resolve- Durban
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Admin and Logistics Assistant
Telebest- Durban
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Research Coordinator
Contract AHRI- KwaZulu-Natal
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Finance Admin Clerk
Tower Group- Durban
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Warehouse Co-Ordinator
Full time Safal Steel- Durban
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Operations / Plant Manager
Express Employment Professionals (Durban South)- Durban
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Production Supervisor
Tower Group- Durban
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Head of Operations
The Unlimited- Durban
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Farm Manager
Yellosa- Durban
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Dispatch Manager
Full time Cosmix Retail PTY Ltd- Durban
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Operations Supervisor
Full time RPO Recruitment- Durban
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Head of Operations
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Full time BGA Recruitment- Durban
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Junior Site Supervisor
Full time Tailormade Solution- Durban
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Operational Manager
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Contract Commercial Coordinator
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Senior Export Controller
Findojobs South Africa- KwaZulu-Natal
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durban - regional technical manager
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