- Maintain and update sailing schedules to ensure timely shipments.
- Monitor and manage bookings with shipping lines, including tracking daily stack dates.
- Process bookings and send confirmation to customers in a timely manner.
- Follow up on quotes to maximize container utilization.
- Clear Internal Sentry (latency) reports to optimize operational efficiency.
- Develop strategic container plans to achieve optimal utilization per container.
- Handle hazardous applications and paperwork according to regulatory requirements.
- Send transport and packing instructions to warehouse and transporter as needed.
- Release empty depots to shipping lines prior to container collection.
- Receive and process all required shipping documents, including commercial invoices and packing lists.
- Prepare trade documents, such as CNCA for Luanda, as required.
- Invoice customers promptly and process creditor invoices.
- Submit Return Cargo Goods (RCG) to SARS as necessary.
- Print, stamp, and release bills for customer collection.
- Process cargo dues and acquittals to shipping lines.
- Close and post files efficiently, ensuring accurate records.
- Provide backup support for container tracking, including 1st leg and 2nd leg cargo release dates.
- Fulfill AMS filing requirements for USA and ENS filing for EUR.
- Issue telex releases according to standard operating procedures.
- Manage emails within designated timeslots, reading and responding within 6 working hours.
- Support training staff members and serve as a backup for appointed buddies.
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Estimator
1 week ago
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC DurbanJob Scope: · Compile timely estimates, providing administrative support in business development. Ensure accurate client and prospect estimates are prepared within the required timeframe. · Duties and Responsibilities: · Estimates · Prepare estimates according to client and agent ...
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Junior sales agent
1 week ago
CD Vision Marketing DurbanJunior Sales Agent Opportunity · Dominant Direct Marketing offers a challenging role for a Junior Sales Agent in the Durban area. This exciting opportunity enables individuals to develop a long-term fulfilling career, providing services and products to customers while receiving c ...
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Call centre sales agent
1 week ago
Exhilarate DurbanWe are a reputable Financial Services Company, seeking to hire an experienced Call Centre sales agent. Our focus is on growing and developing individuals to excel beyond expectations. As a sales agent, you will contact prospective customers, sell and market our products, ensuring ...
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Sales Agent
1 day ago
O'Brien Recruitment DurbanSales Agent Job Description · We are seeking a motivated and results-driven Sales Agent to join our clients growing team at their Durban Head Quarters in Umhlanga. · Key Responsibilities: · Promote and sell products/services to potential customers · Meet and exceed sales targets ...
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Technical Sales Representative KwaZulu-Natal
3 days ago
MayFly Agri (pty) Ltd KwaZulu-NatalTechnical Sales Representative Opportunity · An established manufacturer of specialized agricultural products seeks a Technical Sales Representative with a strong technical background and sales experience to support clients and agents in the KZN region. · Duties & Responsibilitie ...
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Senior Logistics Coordinator
4 days ago
Rentoza KwaZulu-NatalWelcome to Rentoza, a South African company revolutionizing e-commerce through our subscription service for digital goods and appliances. · The Role: · We seek highly organized and detail-oriented Senior Logistic Coordinators to join our teams in Johannesburg and KwaZulu-Natal. T ...
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Customer Support Representative
1 week ago
four point 0 DurbanCustomer Support Agent Job Description · We are seeking a skilled and empathetic Customer Support Agent to deliver exceptional support services to our customers. · Main Responsibilities: · Respond to Customer Inquiries: Promptly respond to customer inquiries via phone, email, cha ...
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Dutch speaking Operations Manager
1 week ago
Fempower DurbanLeadership Opportunity in Customer Service · We are seeking an experienced Operations Manager to join our team in South Africa. In this role, you will manage a Dutch speaking call center team, overseeing team leaders and ensuring operational goals are met. · Key Responsibilities: ...
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Thompsons Holidays
5 days ago
Cullinan Holdings Limited DurbanJob Overview · We are seeking experienced travel consultants to join our call centre team, providing world-class service by effectively managing and coordinating the selling and booking of holiday packages. · As a travel consultant, you will work with customers and agents to offe ...
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Technical Sales Representative
1 week ago
MayFly Agri (pty) Ltd KwaZulu-NatalTechnical Sales Representative · A well-established manufacturer of specialized agricultural products seeks a young Technical Sales Representative with a strong technical background and sales experience. The ideal candidate will support clients and agents in the KZN region, focus ...
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Sales Agent
1 week ago
Exhilarate DurbanJob Description · We are seeking a high-achieving sales agent who can consistently exceed performance targets set by the company. · This role requires an individual with excellent communication skills, both written and verbal, as well as the ability to operate independently and w ...
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Retention Agents
2 weeks ago
The Unlimited DurbanWe are seeking Retention Sales Agents to expand our Customer Sales department. · The role involves engaging with existing customers within our database. · Successful candidates will be customer-focused, driven by goals, and eager to grow professionally. · If this aligns with your ...
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Sales Agent
2 weeks ago
The Unlimited DurbanJob Title: Outbound Call Center Agent · Overview · The Unlimited Call Center is a dynamic sales team, and we are in search of ambitious and goal-driven individuals to join our team. · Key Responsibilities · Conduct outbound calls to potential customers. · Requirements · Benefits ...
- Info Desk Durban
Quality Assurance Coach · Hollywoodbets seeks a Quality Assurance Coach to join their team. · About Us · Hollywoodbets is one of South Africa's biggest success stories, operating across Africa and the United Kingdom. We are on a mission to increase our global footprint. · Job Des ...
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Insurance Sales Agents
1 week ago
Rewardsco DurbanJob Title: Insurance Sales Agents - Scratch & Dent/Tracker · Your Key Responsibilities: · Meet and exceed monthly sales targets. · Provide exceptional customer service, embodying pride and excellence in every interaction. · Elevate your skills through comprehensive training progr ...
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Telesales Agent
6 days ago
Mr Price Group DurbanJob Title: Telesales Agent (Mobile) · As a Telesales Agent at Mr Price Money, you'll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products. · Using dynamic campaign scripts, you'll drive sales and help our customers s ...
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International Telesales Agents
1 week ago
Rewardsco DurbanJob Title: International Telesales Agents · Location: KwaZulu-Natal, Durban · Your Responsibilities: · Meet and exceed monthly sales targets · Deliver exceptional customer service with pride and excellence · Develop sales expertise through comprehensive training · BUILD a success ...
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Operations Line Manager
17 hours ago
Grindrod Durban**Operations Line Manager Role Summary** · The Operations Line Manager is responsible for overseeing all activities related to cargo flow into and out of the terminal, both bulk and otherwise. The role involves maintaining strong relationships with key stakeholders such as custom ...
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Quality Assurance Coach
5 days ago
Hollywoodbets DurbanOpportunity to Join the Hollywoodbets Purple Team · Becoming a part of the Hollywoodbets Purple Team is an opportunity to be part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across A ...
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Sales Agent
4 days ago
The Unlimited DurbanJob Description: · We are seeking highly motivated and results-driven Outbound Telesales Agents to join our team in Westville, Durban. Our company is undergoing significant growth and expansion, and we require candidates with diverse levels of experience to fill several call cent ...
outboud customer service agent - Durban - Tower Group

Description
Job Title: Outbound Customer Service Agent
Job Purpose:
To oversee and manage the entire file process for our trades, ensuring seamless coordination and efficient execution.
Key Responsibilities:
-
Estimator
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC- Durban
-
Junior sales agent
CD Vision Marketing- Durban
-
Call centre sales agent
Exhilarate- Durban
-
Sales Agent
O'Brien Recruitment- Durban
-
Technical Sales Representative KwaZulu-Natal
MayFly Agri (pty) Ltd- KwaZulu-Natal
-
Senior Logistics Coordinator
Rentoza- KwaZulu-Natal
-
Customer Support Representative
four point 0- Durban
-
Dutch speaking Operations Manager
Fempower- Durban
-
Thompsons Holidays
Cullinan Holdings Limited- Durban
-
Technical Sales Representative
MayFly Agri (pty) Ltd- KwaZulu-Natal
-
Sales Agent
Exhilarate- Durban
-
Retention Agents
The Unlimited- Durban
-
Sales Agent
The Unlimited- Durban
-
Quality Assurance Coach Hollywoodbets Durban, KwaZulu-Natal
Info Desk- Durban
-
Insurance Sales Agents
Rewardsco- Durban
-
Telesales Agent
Mr Price Group- Durban
-
International Telesales Agents
Rewardsco- Durban
-
Operations Line Manager
Grindrod- Durban
-
Quality Assurance Coach
Hollywoodbets- Durban
-
Sales Agent
The Unlimited- Durban