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    • general manager - Johannesburg - IIE Rosebank College

    IIE Rosebank College
    IIE Rosebank College Johannesburg

    1 week ago

    Default job background
    Upper Management / Consulting
    Description

    Job Title: Strategic Business Unit Manager

    About the Role:

    The Independent Institute of Education, Rosebank College, invites a passionate and experienced professional to join our dynamic team as a Strategic Business Unit Manager. This role will be responsible for managing and leading business units to ensure campuses are managed effectively.

    Duties & Responsibilities:

    Strategic Management

    • Develop medium- to long-term strategies aligned with the institution's overall growth objectives and vision.
    • Effectively communicate strategic plans to Campus Heads and collaborate with them to achieve short and long-term goals.
    • Monitor and evaluate the implementation of strategies to ensure alignment with the institution's overarching strategic goals.
    • Identify and present opportunities for brand expansion to Exco and MANCO, contributing to organisational growth.
    • Ensure that business units (campuses) recruit and retain qualified staff aligned with strategic objectives and organisational standards.
    • Support business units in formulating a three-year strategic plan that integrates seamlessly into the institution's five-year strategic vision.
    • Foster a collaborative environment where experience, best practices, and institutional knowledge are shared across all business units.

    Financial Management

    • Collaborate with the CFO and COO to develop and oversee financial modelling and daily operations for new campuses, ensuring alignment with short-term and long-term organisational goals.
    • Review campus management accounts to identify and mitigate financial risks, implementing corrective actions as needed.
    • Negotiate annual service level agreements (SLAs) with new and existing vendors, ensuring compliance with BBBEE requirements and organisational standards.
    • Lead the annual budgeting process, providing strategic guidance to Campus Heads in drafting and finalising campus budgets.

    Sales/Marketing

    • Ensure that campuses effectively implement sales strategies for student acquisition, adhering to established sales and marketing principles.
    • Conduct regular market intelligence to analyse competitor activities and market trends.
    • Review sales reports to track performance and ensure that sales targets and goals are consistently met.
    • Align sales forecasts with budgetary constraints and organisational objectives.
    • Collaborate with sales and marketing functional managers to develop and refine strategies for both new and existing campuses.
    • Monitor and analyse market and competitor activities, providing actionable insights, detailed reports, and strategic recommendations.
    • Oversee the development and execution of campus-specific sales strategies and action plans to drive growth and achieve organisational goals.

    Brand Management

    • Ensure the consistent maintenance and enhancement of the organisation's brand image across all platforms and interactions.
    • Deliver an exceptional customer experience to all campus stakeholders, aligning with organisational values and standards.
    • Utilise market research insights to design and tailor qualifications that meet the needs and expectations of the target market.

    Customer Centric Culture

    • Manage and maintain internal and external relations to ensure that problem areas are resolved timeously.
    • Drive a student-centric environment and culture that focuses on achieving a student experience aligned with the institution's value proposition.
    • Continually review current systems and processes and refine where necessary to ensure an optimal student experience.
    • Oversee the use of the IIE Assist platform to monitor and evaluate student satisfaction.

    Business Efficiency/Project Management

    • Oversee the management of multiple projects, ensuring effective coordination and execution.
    • Ensure adherence to project deadlines and milestones, maintaining accountability across teams.
    • Drive continuous improvement of business processes to enhance operational efficiency and effectiveness.
    • Regularly review and assess processes and practices to identify and implement opportunities for increased efficiency across business units.

    Staff Management

    • Provide coaching and mentoring to staff, fostering professional growth and development.
    • Monitor and manage staff performance, ensuring alignment with organisational goals and performance standards.

    Minimum Requirements:

    Qualifications:

    • Post-graduate/Honours qualification (NQF Level 8) in commerce or similar.

    Advantageous:

    • Master's Qualification (NQF Level 9) qualification in Business Administration or similar.

    Experience:

    • 10 Years experience in a General Management Function.
    • 5 to 10 Years experience in Business Management.
    • 10 Years experience in Staff Management.
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